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Excellent 8.1
Based on 4797 reviews

Recent customer comments

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based on 4797 reviews
  • Cleanliness 8.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7
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Wolfgang D. from Germany
Stayed one night in February 2016
Very good
Breakfast , service , friendliness
Very nice
Reviewed March 03, 2016

Nari K. from South Korea
Stayed 4 nights in February 2016
I think very close to Pavillion, but there is slight distance. And there's no store around the hotel. All good, except it .
Reviewed March 03, 2016

Joffrey H. from France
Business travelers
Stayed one night in February 2016
Good but getting old
Location, staff, pool garden
The hotel is nice, the staff is great but the rooms need an update.
Reviewed March 02, 2016

Fu L. from Malaysia
Business travelers
Stayed one night in January 2016
Old 5 Star hotel
location and hotel name
Hotel is well named, other than that u don't expect much from this hotel.
Reviewed March 02, 2016

Abdullah A. from Oman
Stayed one night in February 2016
very pleasant stay
Location is good , hotel lobby nice & good choice of breakfast
Highly recommended
Reviewed March 01, 2016

Mohamad W. from Malaysia
Families with older children
Stayed 2 nights in February 2016
Great Location, real value for money
Location, comfortable, convenient
Real value for money
Reviewed February 29, 2016

Adeey K. from Brunei Darussalam
Families with young children
Stayed one night in December 2015
Super friendly staffs and beautiful ambiance.
Love to stay here again!! Hotel room was super clean and beautifully decorated. Even my parents were very happy with their room and said would want to stay in this hotel when they come to Kuala Lumpur next time.
Reviewed February 27, 2016

Nordin I. from Singapore
Stayed 2 nights in February 2016
big rooms and centrally located
spacious rooms with a strategic location
Reviewed February 27, 2016

Kunnuda P. from Thailand
Business travelers
Stayed 3 nights in February 2016
I was dissapont with taxi service. Over price!
location, Maid, Front Office Staffs
I was there as a bussiness traveller. I stayed from 22-25 Feb at room number 1011. The view was great, I could see pretronas twin tower and maid are so polite. The location was great. I could visit a lot of my clients easily by walking from the hotel to their offices. Only one thing that I was so much dissapoint was the limousine or concierge countre that suggested me to take taxi from hotel to Fraser Business park centre which was only 2.3 kilo away. The rates was 60 RM per hours , I actually didnt want to take 2 hours by the driver had to wait for my meeting but they insist to was not nice at all.. for the normal taxi I could pay maximum only 10 RM...this is too BAD!
Reviewed February 26, 2016

Vageetha S. from Sri Lanka
Stayed 3 nights in February 2016
Great Hotel. Friendly staff
Good neighbor, Friendly staff, Excellent service
Hotel is near to large shopping malls (5-10 walking distance). Neighborhood is crowded and safe. There is a monorail station next to the hotel and it's better to take the monorail than the taxis. Hotel staff is very friendly and helpful. Rooms are in really good condition.
Reviewed February 25, 2016