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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

Recent customer reviews

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Excellent

8.1

based on 4688 reviews

3633 reviews in English

Value for Money
8.0
Location
8.8
Staff
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4688)
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Xiankun H. Couples China, January 3, 2016
good

staff, location
9.3
Natasha A. Families with young children South Africa, January 3, 2016
Old and Dated!

Only the location.
5
Worst experience in the East !
Huaxiang Z. Couples China, January 3, 2016
Comfortable place to stay and food is good

Cleanliness, breakfast and location
8.7
Kiieng W. Families with older children Malaysia, January 3, 2016
Comfortable stay. Room conditionsa a bit old.

1. Beautiful and elegant foyer. 2. Welcoming drink and refreshing towel at the check-in counter. 3 . Courteous staff
8.3
The stay was comfortable. The room was very clean but looked tired - the carpet was old. Staff was courteous. Close to Jalan Alor and night life. Very close to Sungei Wang. Will stay here again for sure.
Rasyiqah R. Couples Singapore, January 2, 2016
Location and great hospitality

The room,breakfast buffet and location
9.7
It was lovely and I will definitely stay at hotel Istana in the near future and hopefully being upgraded to junior suite ,again!
Koh B. Families with young children Malaysia, January 2, 2016
Great 5 star hotel at Bukit Bintang area

Location, excellent customer service, value for money
10
Great experience.
Archana C. Families with older children Singapore, January 2, 2016
Wonderful stay for the year end

The staff were very attentive and welcoming. The breakfast and lunch buffets had a mouth watering spread of food. The rooms were spacious.
9.3
We had a great 3 nights stay at the hotel. The hotel staff right from the reception, concierge, housekeeping and restaurants were all very attentive and did their best to make our stay comfortable. The location of the hotel is accessible, just a short walk to the shopping malls. The breakfast and lunch buffets were amazing. Rooms were spacious and toilets were well stocked with toiletries which were replenished every day. Overall we had a good time and would recommend Hotel Istana to everyone.
Henny P. Couples Indonesia, January 1, 2016
I always stay here when i visit KL

Croissants, croissants, croissants
8
Adeey A. Families with young children Brunei Darussalam, January 1, 2016
Super friendly staffs and beautiful ambiance.
6.3
Love to stay here again!! Hotel room was super clean and beautifully decorated. Even my parents were very happy with their room and said would want to stay in this hotel when they come to Kuala Lumpur next time.
Yeoh S. Families with young children Malaysia, December 29, 2015
Nice hotel

Location / confortability
7.7
Overall good
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