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2015
Excellent 8.1
Based on 4802 reviews

Verified traveler reviews

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Excellent



based on 4802 reviews
  • Cleanliness 8.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7
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chris M. from Australia
Couples
Stayed 2 nights in August 2016
Great customer service
Spacious ,comfortable room.Great buffet breakfast .Central location but the lasting memory will be the smiling,helpful & welcoming staff.
Reviewed August 10, 2016

William T. from United Kingdom
Families with older children
Stayed 4 nights in August 2016
CITY CENTRE HOTEL
Great hotel close to all city centre facilities. Requested airport transfer to hotel but unfortunately this wasn't provided and we had to make our own way to the hotel. The hotel later told us that they use Vertical Fleet at counter C12 at KLIA for transfer. Rooms clean, well-proportioned and large enough for two adults with a teenager sharing. Staff were very helpful and attentive especially in the Club Lounge. Hotel had extensive gym facilities and a nice outdoor pool. Great hotel well deserving its star status.
Reviewed August 08, 2016

jonghwa J. from South Korea
Families with young children
Stayed 4 nights in August 2016
Very kind hotel staff
The services were so kind and excellent for our family. I will come here next time.
Reviewed August 08, 2016

Hamad A. from Saudi Arabia
Couples
Stayed 2 nights in July 2016
It was great stay.
Weddings
Reviewed August 07, 2016

Ho C. from Singapore
Couples
Stayed one night in July 2016
I like this hotel..
Good location, good breakfast, clean.
Reviewed August 05, 2016

Fan-ya C. from Malaysia
Business travelers
Stayed one night in July 2016
Great service
Great service
Reviewed August 03, 2016

Maznisham S. from Malaysia
Business travelers
Stayed one night in July 2016
Very satisfied
Satisfied with the stay
Reviewed August 01, 2016

Mohamad W. from Malaysia
Business travelers
Stayed one night in July 2016
Real value for money
Strategic location for business, leisure & holidays
Reviewed August 01, 2016

Giorgio S. from Italy
Solo travelers
Stayed 2 nights in July 2016
Great Hotel
Beautiful country
Reviewed July 31, 2016

Luke W. from United Kingdom
Couples
Stayed 4 nights in July 2016
An excellent hotel
Location is fantastic, the decor and staff are excellent polite and helpful. Easy to walk to the twin towers or kl tower, or the attractions of Bukit Bintang.
Reviewed July 29, 2016