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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

Recent customer reviews

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Excellent

8.1

based on 4690 reviews

3638 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4690)
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Sethu N. Business travelers Singapore, May 19, 2016
Bad Service
1.3
Bad Service and Bad Location
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Mike B. Business travelers Germany, May 17, 2016
Good hotel with nice service
5.3
Good value for money. Got free upgrade to Club Suite so can't complaint.
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Mohamed H. Couples Singapore, May 15, 2016
Comfortable, Great service
6.3
A pleasant experience. Service level was great. Breakfast buffet was good. Got the room with the Petronas twin towers view was an added plus.
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Glynis G. Couples Malaysia, May 15, 2016
Expensive hotel..nothing special
4.7
Good location..overpriced..old interior..clean
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Maria A. Couples United Kingdom, May 15, 2016
Location not bad
3.3
Old sheets, old towels, old gowns, old decor and a matching smelly bedroom! Not ideal to stay for a break Find another hotel!
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Ming H. Business travelers Malaysia, May 14, 2016
Friendly hotel's staffs
5.3
No standard and/or so call budget taxi available at the hotel?!
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Joseph I. Business travelers Malaysia, May 14, 2016
BREAKFAST MENU
5.3
NEED IMPROVEMENT BY CHANGING DAILY. ALSO THE CHEF AT THE OMELETTE SECTION NEED TO IMPROVE AS HE IS NOT ATTENTIVE IN HIS WORK NOT LISTENNING TO GUEST REQUEST.
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Cahaya M. Families with young children Malaysia, May 14, 2016
Good location
5.3
Im here for my husband's convention. Good location in the city
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Wan A. Business travelers Malaysia, May 14, 2016
Hard Mattress
5.3
Apart from the hard mattress and pillows, there is also no more iron and ironing board in the room which makes it a bit inconvenient. And when we requested for the items, although they quickly sent them, but the quality of the iron and the ironing board are quite bad .. the board not smooth and the iron a bit uncontrollable that my shirt's neck are now burnt slightly Otherwise .. the rest is OK and the staffs are excellent, as always
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Saravanan S. Business travelers Malaysia, May 14, 2016
Hotel not 5star standard
3.7
Need to change carpet in room & washroom need to refurbish . Lobby very nice but rooms really need refurbish .Room only 3star standard.
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Hotel Istana Kuala Lumpur City Center Kuala LumpurHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - BathroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - BuffetHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - BuffetHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Songket LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Oasis & Melaka GardenHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Urban RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - BallroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota - Meeting RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota BallroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer Spa


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