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Excellent 8.1
Based on 4765 reviews

Agoda Verified Reviews

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based on 4765 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Mahmud A.
January 09, 2016
Good location
Best location
Value for $$/

Huaxiang Z.
January 07, 2016
Comfortable place to stay and food is good
Cleanliness, breakfast and location

Rasyiqah R.
January 06, 2016
Location and great hospitality
The room,breakfast buffet and location
It was lovely and I will definitely stay at hotel Istana in the near future and hopefully being upgraded to junior suite ,again!

emrany T.
January 06, 2016
Comeback!!!! It was a great holidays.
Service, Location, Comfortable room
Check in the hotel was fast and giving a welcome drink while waiting for them to get a room for us. Location - walking distance to Bukit Bintang and KLCC. A nearby foodcourt and supermarket. It was Superb!!!! Will make a Comeback!!!

Yasmina W.
January 05, 2016
value for money
good location, big room, value for money

Natasha A.
South Africa
January 05, 2016
Old and Dated!
Only the location.
Worst experience in the East !

January 04, 2016
staff, location

Jennifer M.
January 04, 2016
Beautifully designed hotel in a great location
Location, comfort, staff
The location is fantastic- you're close to all of the best shopping and dining options. The rooms are comfortable with high-quality bed linens and towels. The staff is friendly and helpful, ready to be of service. The bathroom needs some work as the shower did did not work and the bathtub did not drain.

Siti S.
January 04, 2016
Reasonable Price
Affordable, comfortable, convenient
Price is Affordable for a 5 Star Hotel. Location is Convenient just abt 5-10mins walk to Pavilion Shopping Mall The room Room is Superb and was welcome with a Birthday Cake cause when i book the room i inform that it was my Husband Birthday. The only Bad review is i cant have an early check in when i arrive at 9am and was told to wait for 2hrs, but still there is no room available. Maybe It was the festive period due Room Full house i guess for overall i was satisfied for my One day stay and will came again for my next visit.

Henny P.
January 03, 2016
I always stay here when i visit KL
Croissants, croissants, croissants