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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

Recent customer reviews

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Excellent

8.1

based on 4648 reviews

3601 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4648)
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James W. Couples Indonesia, November 15, 2015
Nice hotel in great location

Location, staff friendliness & comfortable hotel
7.3
Hotel is in a great location. Sky bridge connecting to the twin towers, Pavilion mall is next to the hotel and Jalan Alor where you can find good food although pricey by Malaysian standards. Hotel is old but that adds to the charm. Staff is friendly and helpful. Service is prompt. Good stay overall.
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Tay H. Solo travelers Malaysia, November 15, 2015
comfortable stay

friendly staff, cleanliness & convenient 
8.7
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Mohd J. Business travelers Singapore, November 15, 2015
Porsh hotel with a great view

Toilet, the lobby & the staff
9
Well, it lives by its name. Good location. Friendly staff. Food wise good. However, the room is a bit too old. Especially the sofa, the aircon etc.
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Siti J. Business travelers Malaysia, November 14, 2015
GREAT LOCATION

LOCATION, COMFY ROOM AND GREAT STAFF
7
Great experience.. will definitely stay again
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Ng P. Couples United Kingdom, November 14, 2015
Room ta bit too cold even I turn off the AC!

Room size
7.7
Sleeping can be better if room temperature is more comfortable
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Huandra L. Groups Indonesia, November 14, 2015
Still Palace

Price, Location n Service
7.3
Great
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Yen A. Business travelers Malaysia, November 13, 2015
Nice environment

Clean, friendly staff, nice location
8
This hotel has very nice room especially the cleanliness and comfort bed. Easy excess to various restaurant. Will stay again for next business trip.
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Weng J. Families with young children Malaysia, November 13, 2015
Wonderful hotel and friendly staffs

Cleanliness, friendly staff and location near KLCC
10
Although hotel is a bit old, but staffs are friendly and helpful. Lovely hotel.
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Musa A. Couples Malaysia, November 10, 2015
Nice hotel for ralex in town.

Everything is convenient.
9.3
Nice hotel and the staff very very polite with the guest.
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Fai L. Solo travelers Hong Kong, November 9, 2015
Good place big room

Big room. Clean. Good location
9.7
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