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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

Recent customer reviews

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Excellent

8.1

based on 4684 reviews

3632 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4684)
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Ong Y. Business travelers Singapore, September 13, 2015
good

space,location,bed
2.3
Earl A. Solo travelers Singapore, September 12, 2015
Great location thin walls

location, room size, lobby
7.7
overall pleasant for header reason but the extra curricular activity from next door because of the thin walls was a little more than I expected
Dato A. Business travelers Singapore, September 11, 2015
Great.

Food, atmosphere, location.
9.7
Pervez H. Families with young children Bangladesh, September 9, 2015
great hotel but needs Renovation

* Location * Swimming pool * great room
8.3
Hotel should close down temporarily to go under renovation instead of 2/3 areas (i.e spa, breakfast area). A great hotel & it needs to take necessary steps to keep its name. Thanks.
Ang J. Families with young children Singapore, September 8, 2015
A pleasant stay for a short trip

Good location, twin tower view and friendly staffs
8
Booked a 3 night stay and was an enjoyable one.
Farah A. Business travelers Malaysia, September 8, 2015
Great hotel

Great room!
9.3
Pervez H. Families with young children Bangladesh, September 8, 2015
Great stay

1. Comfortable big room. 2. Swimming pool. 3. Location
8
Overall its a decent stay. Was looking forward to the breakfast area next to poolside but due to Renovation it was closed & we didnt like the temporary breakfast area at all. Found the spa was also closed for Renovation.
Pervez H. Couples Bangladesh, September 7, 2015
Value for money

* Location * Swimming pool * comfy room
8.3
Hotel should close down temporarily to go under renovation instead of 2/3 areas (i.e spa, breakfast area). A great hotel & it needs to take necessary steps to keep its name. Thanks.
Safli S. Couples Malaysia, September 5, 2015
best customer service i had!

the staff very friendly, luxury and centre in the city!
9
amazing!
Tanuj R. Solo travelers India, September 5, 2015
Unfriendly staff in Istana

Location, room size
6
Average
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