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Excellent 8.1
Based on 4728 reviews

Agoda Verified Reviews

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based on 4728 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

8 John L.
September 21, 2015
clean, safe, central
clean, safe,central
I have been to KL many times on business trips and will always make Hotel Istana as my priority. The rooms are clean and large. Location is fantastic with close proximity to major shopping malls like Lot 10, sungei wang and pavilion. A walking distance to many great restaurants and food establishment along jalan alor too. A truly great place to stay for both business travelers or for personal vacation. Staff at all levels are great and professional. Will definitely recommend them to all my friends and business associates that are coming to KL.

2.3 Edayuwati Y.
September 21, 2015
I regret choose this hotel
first time stay

9.7 Ng E.
September 18, 2015
Great great great
Room, convenient location, services

September 17, 2015
Good location, service in skindeep,
1. Location is good

9.7 Dato S.
September 15, 2015
Food, atmosphere, location.

8 Ang J.
September 15, 2015
A pleasant stay for a short trip
Good location, twin tower view and friendly staffs
Booked a 3 night stay and was an enjoyable one.

2.3 ong L.
September 15, 2015

7.7 Earl A.
September 15, 2015
Great location thin walls
location, room size, lobby
overall pleasant for header reason but the extra curricular activity from next door because of the thin walls was a little more than I expected

8 Samuel N.
September 15, 2015
Great stay in the club the bedbugs
Location, staff service, classiness
Everything was great and what you expect of a 5 star stay...till the last day where to our horror we found bedbugs on the bed(FULL OF MY GIRLFRIEND'S BLOOD) fed so full they didn't even bother to go back into hiding. It was a extremely gross turn-off and although I didn't feedback to the hotel as we were going to check out after all and didn't want to make a scene. Really destroyed my image of the hotel and dampened the mood which by all other measures was a fantastic stay.

9.3 federico D.
September 14, 2015
Great location, spacious rooms and great breakfast
location, rooms and staff
Overall a very pleasant stay, staff are very helpful and friendly from the moment you step in. Room was spacious, comfortable and very clean. Breakfast was great. Location is perfect if you are looking for shopping, food and nightlife. Def value for money!