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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Area: KLCC Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3784 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (3784)
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Yew H. Solo travelers Singapore, July 25, 2014
Excellent Service

Excellent Service, Great Location, Comfortable
9.3
I have always enjoyed their hospitality. Will be back again.
John L. Business travelers Singapore, July 19, 2014
Clean, Central adn Convenient

Clean, Central adn Convenient
8.3
I have been to KL many times on business trips and will always make Hotel Istana as my priority. The rooms are clean and large. Location is fantastic with close proximity to major shopping malls like Lot 10, sungei wang and pavilion. A walking distance to many great restaurants and food establishment along jalan alor too. A truly great place to stay for both business travelers or for personal vacation. Staff at all levels are great and professional. Will definitely recommend them to all my friends and travelling associates that are coming to KL.
Wee L. Business travelers Singapore, July 18, 2014
Comfortable stay with easy access to train station

Near to train station, Comfortable spacious room and walking distance from Pavillion (Shopping).
8.3
Wonjun S. Couples South Korea, July 6, 2014
Clean, Convenient and Kind staff

Located in Central, Kind staff, Clean room
7.3
The hotel is near Pavilion, less than 10 mins walk. IT was a bit old but clean and feel good to stay here. The staff here was also very kind and willing to help. It was nice to stay there.
Pieter G. Solo travelers South Africa, July 5, 2014
Comfy, old, good location

Location, Price, staff
7.7
Had an enjoyable stay and it is within walking distance from restaurants, nightlife and the Food road that stays open till the early hours of the morning. Friendly staff. Drinks a bit expensive downstairs in the lounge watching life music.
John L. Couples Australia, July 2, 2014
Comfortable hotel providing everything needed.

Buffet breakfast and amazing Ramadan Buffet, comfortable room with tea and coffee facilities.
9
We enjoyed our stay.
Efstathios K. Solo travelers Greece, June 30, 2014
I had a very pleasant stay in a wonderfull city.

Location , nice room, good price.
10
I had a wonderful stay in a beautiful hotel.excellent staff.
Faiazur R. Families with young children Bangladesh, June 30, 2014
It was realy good atmosphere all around in hotel

Rooms, service, cleanliness
9.3
Good.
J S. Business travelers Malaysia, June 29, 2014
Comfortable

Room, Food and Location
9.3
Very happy with the comfortable room and centrally located to main shopping area and food street just few mins walk from hotel. Great spread of buffet breakfast. Everything just nice :)
Alex T. Solo travelers Malaysia, June 28, 2014
A very old and run-down hotel

Friendly and attentive staff
4.3
The hotel room is very old. While most hotels of the same star level has already switched to flat screen TV, they still have CRT TV. TV channels are abysmal. They still have Vision Four channels; very, very old service. No Wifi in the room although they claim they are upgrading. The furniture in the room is old and you have to hold the flush for a full 10 seconds before the toilet bowl will flush properly. There are better hotels for shopping and business purpose for anyone planning to stay in KL. I stayed here just because the seminar I attended is in the same hotel. Otherwise, not value for money hotel.

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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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