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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa
Area: KLCC Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3741 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (3741)
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Siu S. Couples Hong Kong, June 7, 2013
The location is good but the serivce is normal

The monorail is not so close to the hotel. A skybrige which connects Twin Towers and shopping malls is just nearby that provides a very convenient route to travellers
6.3
The overall comment of the hotel is normal. The types of buffet breakfast provided are not various. Only few choices you can select. The location is good but the monorail is not close to there. You need to pass through 2-3 roads (many motors and cars.. watch out..) before you reach the hotel. But there are some malls and stores close to it and Parvillon, where has many bars and restaurants that you can enjoy as many as you want, is just nearby (next to the Standard Chartered Bldg.) . The staffs are nice with smile all the times. I stayed at hotel 4D 3N, however, the day before I left, no room service was provided and I needed to make a call to lobby and requested them to provide me some necessities like towels and paper tissues.
Alan M. Business travelers New Zealand, June 7, 2013
Very pleasant

Service, clean room and good position
8.7
Azmi W. Business travelers Malaysia, June 6, 2013
A good Business Hotel to consider

Strategically located, clean, close to nightlife KL
7.3
Samir D. Business travelers India, June 6, 2013
Was wonderful

Location, room size, price
9.7
Cheng C. Solo travelers Australia, June 6, 2013
Large rooms, clean but old.

Convenient to shopping.
7.3
This was a convenient located hotel, central to food public transport and shopping. Buffet was OK but was not varied at all for the week that I was there. Pastry was plentiful but not really up to a 5 star hotel standard eg crossiants were soft rather then crispy. One morning the fish balls were stale. My room was large and clean but clearly old. There were rust spots and bare spots in the bathroom and room. Towels were thin. Most of the lights did not work. The ironing board was very old and the foam was exposed in half of the board.One of the switches also did not work. I asked for a copy of the Straits Times and got The Sun every day. Had to go down to reception every morning to get a copy of the correct news papers. Staff were friendly but I would have expected a lot more for a 4-5 star hotel.
Ulrich H. Business travelers Denmark, June 6, 2013
Not good experience

Location but nothing else
5
Got sent to a room that was already occupied Not clean room - stuff under the bed Food taste really bad - both room service and breakfast
Neil G. Business travelers United States of America, June 6, 2013
not all rooms have free wifi.

close to shops, restaurants and easy to access.
5.7
Norfazlynah F. Business travelers Malaysia, June 6, 2013
nice & comfortable

location,service & cleanliness
8
I had good experience, the room was comfy, staff was friendly and lots of parking space. strategically located to all areas.
Winnie W. Business travelers Malaysia, June 5, 2013
One way ticket hotel

Nice dinner buffet even though not much variety choices.
6
Staff at Hotel Istana wasn't efficient and not very polite to guests.
Mithun S. Business travelers India, June 5, 2013
great stay but hotel looks old and lacks fizz

very centrally located, good comfortable rooms, nearby to shopping and entertainment areas, does not make a hole in your pocket
8

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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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