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2015
Excellent 8.1
Based on 4728 reviews

Agoda Verified Reviews

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Excellent



based on 4728 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

6.4 Saravanan S.
Malaysia
May 16, 2016
Hotel not 5star standard
Need to change carpet in room & washroom need to refurbish . Lobby very nice but rooms really need refurbish .Room only 3star standard.

7.6 WAN Z.
Malaysia
May 16, 2016
Hard Mattress
Apart from the hard mattress and pillows, there is also no more iron and ironing board in the room which makes it a bit inconvenient. And when we requested for the items, although they quickly sent them, but the quality of the iron and the ironing board are quite bad .. the board not smooth and the iron a bit uncontrollable that my shirt's neck are now burnt slightly Otherwise .. the rest is OK and the staffs are excellent, as always

7.6 Cahaya M.
Malaysia
May 16, 2016
Good location
Im here for my husband's convention. Good location in the city

8 JOSEPH L.
Malaysia
May 16, 2016
BREAKFAST MENU
NEED IMPROVEMENT BY CHANGING DAILY. ALSO THE CHEF AT THE OMELETTE SECTION NEED TO IMPROVE AS HE IS NOT ATTENTIVE IN HIS WORK NOT LISTENNING TO GUEST REQUEST.

8 MING Y.
Malaysia
May 16, 2016
Friendly hotel's staffs
No standard and/or so call budget taxi available at the hotel?!

8 Surya E.
Singapore
May 16, 2016
near amenities
Nice food

8.4 Mohamad J.
Malaysia
May 14, 2016
Excellent Hotel
Good location, spacious room and bath area, easy monorel access.. Staff (front desk) are great.. knowledgeable.. dealing with them is a breeze... welcoming drinks is just chilling... Business centre is great.. Well done istana... Its just awesome... will sure be back...

8 Roszalanhisham R.
Malaysia
May 14, 2016
nice room
good location

7.6 Chin L.
Malaysia
May 12, 2016
Satisfying
Memorable but can be improved

6.4 Fazrina I.
Malaysia
May 12, 2016
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