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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

Recent customer reviews

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Excellent

8.1

based on 4688 reviews

3635 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4688)
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Daisy P. Solo travelers Philippines, April 22, 2016
Awesome servce!
6.3
Always stay at Istana because of its proximity to where I transact business in KL. For this trip, I've required a lot of extras (work table, fixing printer/internet connection, converting missed breakfast to discounted lunch and etc. The staffs were all amazingly attentive and polite! I just hope next visit - the room shall be refurbished..the carpeting is a bit worn-out I think!
Mohammed B. Couples Saudi Arabia, April 22, 2016
Good hotel
5.3
Comfortable cleen nice
Sui F. Business travelers Singapore, April 21, 2016
happy with the stay
6.3
quiet in a busy area
Duraidarshun A. Couples Australia, April 19, 2016
nice clean hotel. highly recomend it!
5.7
nice clean hotel. highly recomend it!
Mitch P. Solo travelers Australia, April 19, 2016
Brilliant Hotel
6.7
This hotel has ruined me for all hotels. The service was amazing, the hotel itself spectacular. I was very reluctant to leave
Mojtaba S. Families with young children Australia, April 17, 2016
Perfect
6.7
Friendly staff %100 value for money Great
Amirul R. Families with young children Malaysia, April 17, 2016
Great weekend
5.7
Everything is just nice. Great experience at hotel istana.
Musa A. Couples Malaysia, April 17, 2016
Worth for money
6.7
Nice hotel convienance to shopping mall and club to ralex..
Mazlin I. Families with older children Singapore, April 17, 2016
Good Value & Location
6
A short walking distance to Pavilion, Lot 10 & Fahreinheit, all the places that we wanted to go, hence the hotel was a perfect choice. The room is decently decorated, staff were friendly & we love sitting at the lounge to listen to the live band. The mocktails and finger food served at the lobby can be better though.
Yeong S. Couples Malaysia, April 16, 2016
Great location, very friendly staff
6
The location is great, Shopping malls and nice foods just within steps. The staff all very friendly and helpful. The breakfast very good, tasty and quite a lot of choices. Room is just nice, a bit old but still good in condition. Definitely will come back for another stay next time.
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