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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa
Area: KLCC Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3900 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (3900)
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Pui K. Solo travelers Hong Kong, July 1, 2013
the food is delicious and many different choices,

the hotel is located to the shopping mall and the ah lor street
8
i m highly recommended is its location, which is close to many shopping malls, including the Pavilion. Also many cafes and fodd stalls are behind the hotel. it is five minutes walk from the hotel to the minorail, very convenient
Roszita Y. Families with young children Singapore, July 1, 2013
The room I booked quite spacious for 3 adults.

Proximity to train station
7
Hotel interior looks worn out and don't like that 5 stars hotel do not have in-room WIFI. Toilets floor tiles need some upgrading cos very outdated looking.
Patrick B. Business travelers France, June 30, 2013
Nice stay in pleasant hotel

Central location clean hotel nice staff
8.7
I spent 3 nice days at Istana. Its central location, easy access to KLCC and any other place lik eMenara Tower or Bukit Bintang
Yun K. Solo travelers Australia, June 30, 2013
5 star hotel with 1 star service and facility

There is no best thing about this hote. but worst hotel I ever stayed
2
even though they say that it's 5 star hotel, but don't be cheated by this hotel. Hotel never clean up the room properly. When I checked in, bathroom didn't even cleaned up properly and there was sh*t non flushed in the toilet bowl. I don't want to waste time here to provide feedback about this too low standard hotel. Please spend less and book other 4 star hotels around bukit bintang area. don't waste your money here. if hotel management wants to know how to improve their service and facility, please contact me on my email.
Mohamed Z. Business travelers Malaysia, June 30, 2013
Short and meet the objective save all the hassle

Location, parking and taxi services
6
short and meeting the objective save all the hassle going back late in the evening after attending the dinner hosted in the hotel
Danielle S. Solo travelers Australia, June 27, 2013
Great location and staff

Location, Staff, Breakfast
9
Extremely friendly and helpful staff - they were all amazing. Great location - not long to walk to Bukit Bintang (didn't even need the monorail!). The rooms should have the option of wifi though, a internet broadband plug is not acceptable in this day and age, and neither is sitting in the lobby to use the internet.
John L. Business travelers Singapore, June 26, 2013
Central, Clean, Safe

Central, Clean , Safe
8.3
Been in KL several times, thankfully due to hotels unavailability in KLCC area I had to stay put at Hotel Istana and am thoroughly impressed. The location is very near to Bukit Bintang. Excellent amenities, good and clean. Proper king size bed. Excellent shower and excellent swimming. Food is excellent and there are also other food outlets nearby....Lovely service from check in to check out.
David W. Couples United Kingdom, June 24, 2013
can not praise this place enough

price, friendly staff, amazing views
10
We've been travelling for a few months and booked ourselves a night here as a treat, we were in no way disappointed. We got the just for you package which was great value. Fantastic dinner, breakfast, high tea and even a buffet spread with cocktails in the evening. We're back in budget accommodation now and regularly pass here and look up wih fond memories and a little bit of envy!
Yee M. Couples Malaysia, June 24, 2013
Superb ang highly recommend to friends

Location, friendly staff especially Lily and the room are comfortable.
9.3
John Y. Solo travelers United Kingdom, June 23, 2013
Great hotel centrally located.

Location friendly staff close to shopping mall.
8.3

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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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