arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 4728 reviews

Recent customer comments

Filter by traveler type

based on 4728 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

6.7 Asuna B.
February 12, 2015
Great Location
Very close to the shopping center - Bukit Bintang and Pavilion

6 Asuna B.
February 12, 2015
Right in the middle of the city
close to the shopping center

7.7 Sharon T.
February 12, 2015
Convenient Location
Promixity to the city, convenience, good price

7.7 Chai L.
February 09, 2015

8.3 Chung Q.
February 09, 2015
Good location & friendly staffs
Friendly and attentive staffs
Good service provided by all staffs, from reception to in room dining.

February 03, 2015
Centralised hotel
clean, huge room and good service
Welcomed by malay traditional songket costumed staff just like in the palace (istana). Central location with a walking distant to shopping centre. Easily access via lrt. Very accomadating staff. Their rooms are huge and i personally love the bathroom!

6 David W.
United Kingdom
February 01, 2015
Comfotable hotel
This is the second time I have stayed in this hotel,the rooms are starting to look run down, it is located quite central but because of the road system and traffic it is difficult to get anywhere.The staff are helpful the foyer looks grand but then you go to the rooms and they are not of the same standard.

8.3 roland V.
January 31, 2015
short stop KL
excellent location.good bar nice staff
Just stay 1night all was okay

9.3 Syabil N.
January 30, 2015
Staff performance is the best

8.7 Evon N.
January 29, 2015
Clean, Comfortable Room + Good Buffet Selections
Comfortable Beds and Duvet, Great Food, Great Bathroom
Pros - The bed and duvet was very comfortable and great fixtures and fittings in the bathroom. I also had the lunch and dinner buffet at the hotel and the food was good!! Location is very near to Jalan Alor, nightlife at downtown Bukit Bintang but nevertheless, it wasn't noisy. Cons - Toilet emitted funny sounds regularly, my room door was faulty (Room No. 342)