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Excellent 8.1
Based on 4798 reviews

Recent customer comments

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based on 4798 reviews
  • Cleanliness 8.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7
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Abdul S.
March 27, 2015
Great, but could be better
Comfortable, cozy and not bad.
Room is comfortable n cozy. Nice interior. but service could be better.

Eriziana A.
March 26, 2015
Free fast internet, clean and comfortable room, very friendly staff
Fast and free internet services. Good for business travellers. Free parking for guest. Staff are very friendly and accomodating guest request. Room is spacious, very clean and comfortable. Perfect location, walking distance to Pavillion mall, short taxi/bus ride to KLCC or 10-15mins walk using overheads that connects Pavillion to KLCC, and public transport easily available (monorail/free KL pink bus/taxi). Breakfast buffet variety is good and efficient service.

Muhammad J.
March 24, 2015
Centrally located in Bukit Bintang area providing easy access to many eateries and shopping mall
Impressive of its service staff but room and hotel amenities need some upgrading works

Muhammad J.
March 24, 2015
Best Location
First its location proved easy access Pavilion Mall. Its nearby surroundings provide many choices for food and beverages. Its also near many night entertainment chill-out spots and pubs.
Well it was certainly enjoyable and wished that the hotel would upgrade its swimming pool amenities, both for adult and the kid pool. Nevertheless, the standard of service provided by the Front Office Staff were very impressive, as compared before.

desmon G.
March 23, 2015
clean, and enjoyable stay
clean, acctable internet speed, near client office
the stay was fine, were here due to ABU 2015 shows. Like it and will stay here again as it is near to all shopping malls around the city.

hanin H.
March 22, 2015
clean. friendly staffs. spacious room
I like the staffs, so friendly and helpful. The hotel room is really spacious. Loving my stay there and would definitely come back again. Totally recommended!

Chung Q.
March 22, 2015
Good location & friendly staff
Good location, friendly staff but food taste moderate

Ching K.
March 22, 2015
friendly, comfortable, nice location

Misa M.
March 20, 2015
Truly 5 Stars Hotel
Big Room,Very Artistic,Queit
Its always be a very nice experience everytime we stay at Hotel Istana

Yugendran V.
March 19, 2015
Perfect place for holiday and vacation
Holiday, Shopping and relaxing
Enjoy your holidays staying in Isthana KualaLumpur.