Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

Recent customer reviews

Filter by traveler type

 

Excellent

8.1

based on 4688 reviews

3633 reviews in English

Value for Money
8.0
Location
8.8
Staff
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4688)
Sort by:
Moaaz A. Solo travelers Australia, November 24, 2014
Great location

Clean safe
8.3
I like the room nice one
Report this review
Lee K. Business travelers Malaysia, November 22, 2014
Spacious and clean and good service.

Proximity to food, sHopping and transport
4.3
A good experience. Parking not up to standard yet
Report this review
Michaela F. Business travelers Austria, November 22, 2014
Nothing spacial - neither good or bad

location, comfy bed, free wifi
7.3
All in all my stay was ok for one night. The Lobby is quite nice with a nice coffee bar and free wifi. The room (although I was told it was just renovated) lacked of charm: while it defintely had been painted recently, furniture seemed rather old. However, bed and pillows were really comfortable. Breakfast was a good choice of Asian and Western dishes. Didn't try the gym or pool - so cannot make on comments on that.
Report this review
Rashidah W. Couples Malaysia, November 22, 2014
Good

The location, the room cleanliness and the bathroom..nice..:-)
9.7
My recent stay at Istana Hotel was good. The Club Room was so nice especially the bathroom part..:-). The hotel condition also good + the room cleanliness. Looking forward to stay again at Istana Hotel in future.
Report this review
Mohd I. Families with young children Malaysia, November 21, 2014
Satisfying 4 days stay

Friendly staff, nice main lift, nice dining
9
Very nice stay. Room very clean and comfy. However, my main dissatisfaction is the car parking lift which is very small, slow and inconvenient. Other than that, is top notch. Will definitely stay again here.
Report this review
Mark B. Business travelers United Kingdom, November 20, 2014
Was ok, good location but nothing amazing.

Location, size of the room and Shower
8.3
The lobby area is nice and feels grand. The bedroom is large, the bathroom is nice and the shower has good flow. The bed was very hard though. If you don't like a firm mattress, this not the hotel for you. It's quite a loud bed getting in and out so it's hardly good for honeymooners. Location was perfect for Bukit Bintang/Changkat area. Swimming pool was nice and has a nice business center. There was a buzzing sound coming from something in the room. I had to sleep with headphones on to block the noise as it drove me crazy. I did let them know the next day and they said it was a broken coil or something and fixed it. Undecided if I would return or not.
Report this review
Koon L. Business travelers Malaysia, November 20, 2014
Comfortable, good location but traffic jam in th

Cleanliness, location, relax
9.3
Business trip with company colleagues. Very good location, clean and value for money. Very warm welcome by the reception staff, being treated like a VIP, very personalized service, really appreciated. 2 night stay in the hotel, shopping at Pavilion shopping mall, enjoyed the Christmas deco... it is really wonderful... Great!
Report this review
Muhamad A. Business travelers Malaysia, November 20, 2014
Good Location,Clean and affordable price.

Location, Value of Money and Room
8
Report this review
Jeani R. Solo travelers Indonesia, November 19, 2014
Spacious hotel

Near monorail
7
Good
Report this review
Hasrun I. Families with young children Malaysia, November 16, 2014
food

taste is good. but average
7.3
nice & comfort
Report this review
Previous page 601 - 610 of 3633 reviews Next page
Hotel Istana Kuala Lumpur City Center Kuala LumpurHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Deluxe RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - BathroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - BuffetHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - ExteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - BuffetHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - InteriorHotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Songket LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - BilliardHotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming PoolHotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Oasis & Melaka GardenHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Club LoungeHotel Istana Kuala Lumpur City Center Kuala Lumpur - Urban RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - RestaurantHotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - BallroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota - Meeting RoomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota BallroomHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer SpaHotel Istana Kuala Lumpur City Center Kuala Lumpur - Ayer Spa


Agoda is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3B04