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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior
Area: Bukit Bintang Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 4203 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (4203)
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Seoh L. Business travelers Malaysia, October 5, 2013
The stay was comfortable and with good experience

comfortable, clean & strategicly located
8
It was superb and it was a very memorable pleasent stay
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Stephen M. Solo travelers United Kingdom, October 5, 2013
comfortable hotel

breakfast- pleasant staff-location
8
perfect
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Tajrid Z. Couples Malaysia, October 5, 2013
Bad experience! Will never stay again

Nothing
4.3
Staff was rude, slow during check out! Concierge did not provide small change for valet! Will not recommend to others
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Fendy H. Business travelers Indonesia, October 5, 2013
Value for money hotel with great location

Location, value for money, clean
7.7
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Tham W. Business travelers Malaysia, October 4, 2013
GoodGoodGoodGoodGood

GoodGoodGoodGoodGoodGood
8
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Stephen S. Business travelers United States of America, October 4, 2013
Excellent stay, just what I needed

Shopping, location, cleanliness
7
The stay was just what the doctor ordered. We needed a place to crash for a just a few hours and needed to do some shoppiing in the area, fortunately the hotel was in a good location.
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Guido V. Business travelers Germany, October 3, 2013
Aged hotel that needs a dusting.

Room size, room size, location is alright
6
Experience was average. Crowded with tourist groups, aged facilities and furniture. No wifi in the room and no cable adapters. Very slow room service.
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Max J. Solo travelers Australia, October 3, 2013
Comfortable but frustrating

Location, room size, cleanliness
7.3
A well positioned hotel in the old centre (Golden triangle) of KL close to Lot 10, Sungai Wang and Pavilion shopping areas. A 10-15 minute walk to KLCC via a covered walkway and underground pathways. Unfortunately, service was exceedingly and frustratingly slow with luggage taking over an hour to be delivered to our room. Staff failed to answer the reception desk or the concierge phones making it necessary to physically approach the club reception desk to get luggage and other matters resolved. More prompt attention from staff would help lift this hotel to a more comfortable level. With only two operational lifts, slowness of commuting between floors only added to the level of frustration.
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Rachael W. Families with young children Australia, October 3, 2013
Great location,

Great food, both the breakfast and evening buffet were fantastic. Location is excellent... You can walk to most places including twin towers and shopping complexes. The king bed was super comfy.
7.3
Overall pretty good. The bathrooms need a good clean ( bit mouldy and seals are not great on the showers). There is no wifi in the bedrooms so you gave to come down to the lounge to use the wifi. We were put on a smoking floor ( even though we requested a non smoking) and the smell was awful. Great location though!!!
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Tai Y. Solo travelers United Kingdom, October 3, 2013
city centre convenience

location, room size, convenience
7.7
very nice despite of the traffic jam is a nightmare. Fortunately the location of the hotel was just next to the railway.
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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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