arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 4765 reviews

Recent customer comments

Filter by traveler type

based on 4765 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

December 12, 2014
Great hotel, nice location, good service
Great hotel, nice location, good service

Noor D.
December 09, 2014
clean comfort worth for money
separate bath tub, shower and toilet bowl..very clean room..comfort...klcc view but i'm prefered pool view..
Staying with family (with young kid). everything nice about the room..very comfort...worth it for money..the weakness at the hotel lobby...need to put more sofa/seat in front of reception area...

Ma C.
December 08, 2014

Zuraiin Y.
December 08, 2014
Comfortable stay
Spacious room, great location, good service

Li C.
December 08, 2014
Value for money
The staff were friendly and helpful. We got upgraded to a suite during check-in. The suite was super spacious, about 74sqm. It was really a pleasant surprised.
Great location with shopping malls within walking distance. Though the hotel is a bit old, but overall experience was good.

Chee C.
December 08, 2014
Overpriced & Overrated 5-Stars hotel
Location, Free Wifi & nice pool
was originally purchased a deluxe room with a queen size bed with ammenities such as mini bar & toiletries included but upon check in, it is the combination of 2 single beds, no mini bar, and only 1 piece of towel provided. Called reception to request on the change of room but was being told that all the rooms are fully reserved. The room is old, carpet is smelly, shower head in bathroom dipping with water through out the night. My room is located at level 7 where the centralized house keeping is located to, house keeper chatting and laughing at corridor all through the night.

Bernard M.
December 07, 2014
City stay
Friendly staff, location

low G.
December 06, 2014
poor maintain hotel
Second visit and was dissapointed. Poor maintenance, door way and dressing lights both set not working sink leaking badly. Receptionist not helpful. Service standard is very low for a 5 stars hotel.

Chih-Jen H.
December 05, 2014
good for the value
huge bathroom, huge room, comfortable bed
very good !! almost everything is good except carpet and furniture it's little bit old. huge room, the bathroom is wonderful!

Haslinda N.
December 05, 2014
clean bog rooms
location...clean rooms
It was good