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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200

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Excellent

8.1

based on 4638 reviews

3593 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4638)
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Georg T. Couples Australia, June 29, 2014
GOOD lOCATION

Location Hotel presentation
8
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Chan H. Business travelers Singapore, June 28, 2014
Good location Good Price

Location, Price, .........
7.7
Hotel check in and out are fast.. rooms are old but refurbished by using white enamel paint to paint over the whole bathroom... some of the paint came out during my hot shower.. otherwise a decent hotel with all facilities
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Alex T. Solo travelers Malaysia, June 28, 2014
A very old and run-down hotel

Friendly and attentive staff
4.3
The hotel room is very old. While most hotels of the same star level has already switched to flat screen TV, they still have CRT TV. TV channels are abysmal. They still have Vision Four channels; very, very old service. No Wifi in the room although they claim they are upgrading. The furniture in the room is old and you have to hold the flush for a full 10 seconds before the toilet bowl will flush properly. There are better hotels for shopping and business purpose for anyone planning to stay in KL. I stayed here just because the seminar I attended is in the same hotel. Otherwise, not value for money hotel.
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Georg T. Couples Australia, June 28, 2014
Clean, comfortable and convenient

Location , atmosphere and helpful staff
8
It was only a short stay but we found it pleasant, polite staff and large breakfast buffet
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Shutian C. Groups China, June 28, 2014
Generally good but some facilities are old.

Many choices for breakfast. Friendly staff.
8
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Jasmin O. Solo travelers Malaysia, June 27, 2014
Pleasant and convenient location

Comfy beds, easy check,in and check,out, close to Changkat
5
Nice and comfy although some foods at the breakfast buffet were disappointing
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Brett R. Couples United States of America, June 27, 2014
Recieved great help from front desk management

.
8
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J S. Business travelers Malaysia, June 27, 2014
Convenient Location

Clean, Comfortable and Nice spread of breakfast buffet
8.3
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Ahmed A. Solo travelers Yemen, June 26, 2014
Good hotel

Location
7.7
Istana WAS an excellent hotel ... but now it's just good
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Samantha D. Couples Australia, June 26, 2014
comfortable,close to shopping, food, transport

location, service, firm bed & feather pillows
7.7
hotel was clean, great location but KL is a just a city 2 days is far too long!
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