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Excellent 8.1
Based on 4728 reviews

Recent customer comments

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based on 4728 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

November 20, 2014
taste is good. but average
nice & comfort

7 Jeani R.
November 20, 2014
Spacious hotel
Near monorail

November 19, 2014
excellent staff performance
staff performance; parking; location
the staffs were very friendly. They gave us complimentary welcome drinks while we are waiting for available room. Unfortunately, there was smell of incense inside the room. The breakfast was average.

6.7 abdul M.
November 18, 2014
should have been given a better room.
breakfast, staff, location
It was not bad. I use to stay in hotel istana. But the room we got from booking with agoda was bad. Everything inside was old and empty. Should have gotten a better room for the price we paid.

8 Shuhainie S.
November 17, 2014
Pleasant and comfortable
Location, good service, good ffod

9.3 Fred F.
United States
November 17, 2014
A classic Malaysian gem
room comfort, location
I got a very good deal through Agoda on a standard room and amazingly they upgraded me to a suite; more room than I needed with a great view. Odd misunderstanding about wifi. The modem they set up in the room did not work and it canceled out the hotel wifi. After wasting an hour trying to fix it, turns out it was better to just unplug it and use hotel wifi. Strange that their IT person did not realise that but still - he was very nice and well intended. Otherwise - great stay.

8.3 J S.
November 17, 2014
Convenient Location
Clean, Comfortable and Nice spread of breakfast buffet

7.7 Chan C.
November 16, 2014
Good location Good Price
Location, Price, .........
Hotel check in and out are fast.. rooms are old but refurbished by using white enamel paint to paint over the whole bathroom... some of the paint came out during my hot shower.. otherwise a decent hotel with all facilities

10 Shaadiq R.
November 16, 2014
A lovely hotel
room, swimming pool & food
I was a pleasant stay there. There food is very nice and the room is very big

7.3 Ali A.
November 16, 2014
great location
location, breakfast, room size
went well