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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa
Area: KLCC Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3783 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (3783)
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Muhammad F. Families with young children Malaysia, March 16, 2013
Excellent

Comfortable bed, Large room, large bathroom and great breakfast
10
John E. Business travelers Singapore, March 15, 2013
Good location but it is showing it's age.

Location, transport and food.
4.3
Location was good, but hotel is old and i was constantly scratching as i think there are bugs everywhere, ezpeically on the sofa and bed.
Timothy T. Business travelers Singapore, March 15, 2013
Good hotel room

Big, clean and nice
7.7
Very good hotel. The room is big and spacious. Noticed that the bathroom amenities were not completely refilled and called the room services. The bathroom amenities were refilled shortyly. Overall experience, satisfactory. Will continue to book this this hotel again.
Nurafitah M. Couples Singapore, March 15, 2013
Fantastic service staffs and Perfect Locatoon

Service staffs, breakfast and hotel interior especially the lobby lounge area.
8
We enjoyed ourselves. Breakfast was good. Hotel staffs always smiling and never fail to greet us in the lobby. Only thing is, room is old and bed quite hard. And no wifi in the room. But we understand that the hotel is pretty old so that didn't bother us much. Will stay here again anytime soon.
Chee Y. Business travelers Malaysia, March 15, 2013
Is suitable for business travellers.

Hospitality of the staff make you feel warm welcome especially Shida, the lady at the restaurant Kampung Sari
5.3
Everything is ok except the house keeping did not clean up the room when I extended my stay for one more night !
Kawaii L. Business travelers Hong Kong, March 15, 2013
Located at city centre, easy to access

Easy to access
7.3
Idris M. Business travelers Malaysia, March 15, 2013
had a good time

hospitality, well kept & comfortable
9.7
very privacy, business oriented hotel, great meals and nice location and strongly recommend to the business travelers
Herdy D. Groups Indonesia, March 15, 2013
Wifi hotel, with no wifi??

breakfast, big room, centered location
8.7
Ismail B. Solo travelers Turkey, March 14, 2013
it was very comforattble in the room

big rooms;nice decoration;good bathroom
7
The istana hotel is centrally located, close to the city center..and shopping area of the city..it is also close to the monorail station by which you can reach many places ik KUL..The rooms are large and bathroom facilities are convinient.There is a big lobby in which you can sit in comfort and also listen to the live music sometimes in the evening.
Beverley C. Families with young children Australia, March 14, 2013
Pleasant but not perfect

staff were friendly, central location, nice lobby
5
After the lobby, the rest of the hotel is a let-down. Carpets seriously need cleaning, room supplies miserly (eg shampoo but no conditioner), beds and pillows hard. Asked at 4.30pm for an extension cord, but at 9.45 (after several reminders)we were told that there were none available. After I pointed out that it was now too late to go out to buy one, and offering to speak with the manager, a cord was produced at 10.15pm. The swimming pool looks nice but is spoiled by having only an open shower which is just cold water. One has to change in the rather grubby toilet. Room for improvement!

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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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