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Excellent 8.1
Based on 4767 reviews

Recent customer comments

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based on 4767 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Irwan R.
November 10, 2014
Pleasant stay with family
Clean and big room, Nice swimming pool, Friendly staffs
Nice place to stay, big room, clean toilet and free wifi. Nice pool which it also have kid pool. Dealing with few staffs and they are all friendly and polite. Fast check in and check out.

Radha K.
November 09, 2014
food; walks; temples

Jing L.
November 08, 2014
clean and comfort
clean and comfort
Clean and confort

Jenny L.
November 04, 2014
clean, big room
clean, walking distance to mtr, comfortable bed

chong T.
November 01, 2014
best honeymòn
sweet room

Nick S.
October 31, 2014
Going elsewher
have had better accommodation b4

Lee Y.
October 31, 2014
Very slow check-in!
Slow service. Waited for hours at check-in. Location is great but there are better options around.

Nick S.
October 31, 2014
Somewhat good
location ;loation'location
have stayed here before but it is slowly going downhill

Johnny P.
October 30, 2014
Near to Pavilion and Bukit Bintang

Kaser H.
United Kingdom
October 30, 2014
Istana Hotel Malaysia
Location was fantastic, the room was superb and staff fabulous
The hotel and its surroundings are fantastic. Right in the heart of KLCC, everything was so nearby. Within a 15 minute walk or less you can get to the KL Tower, the Twin Towers, the aqaurium, Bukit Bintang, Suria, Star Hill and the convention centre. Most of these places are within ten minutes. The hotel staff are very friendly and approachable and are useful guides in what to do, how to get about and organising anything you need such as taxis, medical treatment etc. The pool area at the back of the hotel is very scenic and is a nice touch in such a bustling part of the city. The view from the higher floors is great (i would advise requesting a high floor when booking. We didnt use the restaurants etc on site but there was great variety and all looked very clean, You also get WiFi in the lobby as well as rooms and there is a decent range of tv channels in english and the local language too. The air con was great and always worked as were the toiletries. Check in is swift and baggae is brought to your rooms so it is easy for you to make your way to your room. Overall a fantastic place to stay mainly due to the staff, cleanliness and above all the location