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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior
Area: Bukit Bintang Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 4204 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (4204)
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Nont S. Business travelers Thailand, August 29, 2013
Going around hotel is more preferable

Location, Ice-cream and always cold air-condition
5.7
Check-in is awful; I have been told to wait for my room for 2 hours from normal check-in time and finally i got room after 1 hour and 15 minutes waiting. Room is not worth money due to old carpet, smell of smoking, and old hairy linen.
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Kerrie N. Business travelers Australia, August 28, 2013
Comfortable

Its my home away from home
10
Great hotel enjoy coming here regularly Know my way around KL now. Nice foyer area to see business guests with great bar. Lovely swimming pool. Can't beat the breakfast buffet. Staff are all happy and helpful and the location just perfect.
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Alister M. Business travelers Ireland, August 27, 2013
Extremely disappointing

Location, thats the only positive.
5
Extremely disappointing on so many levels. Bedroom hadn't been updated in maybe 20 years, bathroom often malfunctioning (no cold water or extremely powerful shower - so much so you cannot shower), rooms with no towels, lobby feels like you're back in 1970's Iran, zero atmosphere in the hotel and depressed staff wandering around the hotel with sorry faces but smiley faced badges! At night time you can't relax in peace & quiet in the lobby as they have a woeful singer attempting to sing some songs, very badly, but with very loud precussions which perfectly destroy any attempt at conversation. Also the lifts take about 20 minutes to arrive to make sure you arrive early at the lift shaft so as not to be late for your meeting. Staff are helpful though, and location is fantastic but value for money it is not.
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Koh S. Couples Malaysia, August 26, 2013
city centre/close to bukit bintang

walking distance to shopping mall and Raja Chulan monorail station, fast check in/out
6.3
Average
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Ibrahim A. Families with older children Saudi Arabia, August 19, 2013
Very comfortable hotel

Room size,service and location
10
Best 5 start in the center of bukit bintang with value for money
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Colin S. Solo travelers Singapore, August 14, 2013
awesome

room, cleanliness, location
10
my stay was fabulous because of the wonderful friendly staff and central location
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Prashant D. Couples Malaysia, August 11, 2013
Worst ever

nothing good
2
Worst ever; waited hours to check in; gave me wrong room keys; spoilt air conditioning. bad service.
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Hua F. Couples China, August 11, 2013
It's a nice hotle, right in the center of the city

position is good, the room is also quite clean and the receiption is warm-hearted
8.3
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Boon P. Families with young children Malaysia, August 11, 2013
Excellent location

Location location location
8.3
Excellent location, clean big rooms, recently refurbished and appropriately priced
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Tze L. Groups Brunei Darussalam, August 11, 2013
Good Deal and good location

location location location
8
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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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