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2015
Excellent 8.1
Based on 4802 reviews

Recent customer comments

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Excellent



based on 4802 reviews
  • Cleanliness 8.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7
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zenty N. from Malaysia
Couples
Stayed one night in September 2014
rating
the view
Good
Reviewed September 19, 2014

Wan S. from Malaysia
Couples
Stayed one night in May 2014
Awesome!
Bed, bathroom, interior design
Great! Lurve it! Very cozy, comfy bed, bathroom is clean and spacious...highly recommended. ...
Reviewed September 18, 2014

David R. from Australia
Couples
Stayed one night in September 2014
Good hotel in city center
Breakfast, the gym and location
The Istana is a good old hotel in a central location. The staff are good, the gym very well equipped and the location excellent. There has been some renovations occurring the last few times we have stayed which can cause some disturbance if you are close to the floor they are on.
Reviewed September 17, 2014

chee C. from Malaysia
Couples
Stayed one night in October 2012
Hotel
Location
Nice location, clean rooms
Reviewed September 17, 2014

chee C. from Malaysia
Couples
Stayed one night in April 2013
Environment
Facility, environment, location
Good, nice location
Reviewed September 17, 2014

chee C. from Malaysia
Couples
Stayed one night in February 2014
Hotel environment
Location service facilities
I have book this hotel couple times, nothing to comment . This is worth
Reviewed September 17, 2014

chee C. from Malaysia
Couples
Stayed one night in March 2014
Good service and nice environment
Location , service , and facilities
Happy , fun. Convenience location
Reviewed September 17, 2014

Mohd A. from Malaysia
Business travelers
Stayed 4 nights in September 2014
Great hotel with excellent service!
Location, food & excellent service
Love everything about this hotel. From location, food and excellent service rendered by their dedicated staff. The WIFI is super fast which is great for business travelers like myself. The only thing I could suggest is to have CNN news channel (apart from BBC news).
Reviewed September 17, 2014

Eric L. from Malaysia
Business travelers
Stayed one night in September 2014
Great Location, but service below 5 star
Location, Value and Aircond
I was given an upgrade when checking in, to a suite room. But upon entry to the room, the living room side of the suite was locked and it was only until night time when the staff came to unlock the living room of the suite room. Aircond is very cool and i like that. Breakfast was good.
Reviewed September 15, 2014

Syamsul K. from Malaysia
Couples
Stayed one night in September 2014
Old and Mouldy
Location, friendly staff
The rooms are overpriced for an interior which has seen an era long gone. Doubt any of the rooms within the hotel are refurbished with a new interior. The only thing which will be considered as new are the moulds growing within the carpet as well as the bathroom. On a good note, the hotel staff are ever friendly to all the guests needs.
Reviewed September 15, 2014