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Excellent 8.1
Based on 4729 reviews

Recent customer comments

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based on 4729 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

8.7 Samir D.
July 19, 2014
It was a good stay
Central Location. Room size is large. Price
It was good. the only massive problem with the hotel is - no WIFI in the rooms. doesn't cost an am and a leg so I don't know why it's not been done so far. wired internet is available in room.

9 John L.
July 14, 2014
Comfortable hotel providing everything needed.
Buffet breakfast and amazing Ramadan Buffet, comfortable room with tea and coffee facilities.
We enjoyed our stay.

9.3 J S.
July 13, 2014
Room, Food and Location
Very happy with the comfortable room and centrally located to main shopping area and food street just few mins walk from hotel. Great spread of buffet breakfast. Everything just nice :)

10 Leonard S.
July 05, 2014
Absolutely Fabulous
Position, Buffet Breakfast, Value for money
Great Beds, Great Breakfast, Top Hotel

7.7 Samantha D.
July 04, 2014
comfortable,close to shopping, food, transport
location, service, firm bed & feather pillows
hotel was clean, great location but KL is a just a city 2 days is far too long!

5 Jasmin O.
July 02, 2014
Pleasant and convenient location
Comfy beds, easy check,in and check,out, close to Changkat
Nice and comfy although some foods at the breakfast buffet were disappointing

9.3 Faiazur R.
July 01, 2014
It was realy good atmosphere all around in hotel
Rooms, service, cleanliness

July 01, 2014
I had a very pleasant stay in a wonderfull city.
Location , nice room, good price.
I had a wonderful stay in a beautiful hotel.excellent staff.

9.7 De F.
June 30, 2014
Great Experince
Magnificent Room, Good view, Good Location
Had a great experience, wining and dining. Great shopping nearby. Great nitelife. Great nite-clubs nearby.

New Zealand
June 29, 2014
stay at the istana in a club room
club room a great experience, food in the club lounge excellent, great service.
we recommend the istana as very friendly experience nothing was a bother any request was immediately attended to, would not hesitate to stay there again, we were greeted welcome back when we arrived very impressed.