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2015
Excellent 8.1
Based on 4765 reviews

Recent customer comments

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Excellent



based on 4765 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Mohamad J.
Malaysia
May 14, 2016
Excellent Hotel
Good location, spacious room and bath area, easy monorel access.. Staff (front desk) are great.. knowledgeable.. dealing with them is a breeze... welcoming drinks is just chilling... Business centre is great.. Well done istana... Its just awesome... will sure be back...

Roszalanhisham R.
Malaysia
May 14, 2016
nice room
good location

Chin L.
Malaysia
May 12, 2016
Satisfying
Memorable but can be improved

Fazrina I.
Malaysia
May 12, 2016
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Pue C.
Malaysia
May 11, 2016
A short stay in KL
The hotel overall is ok . Good location , spacious room , friendly staffs .

Nur A.
Singapore
May 09, 2016
Excellent Service
I was so happy when they celebrate my Twins 1st Birthday together with us. Excellent service ! Thumbs up !

MAZLIN I.
Singapore
May 08, 2016
Good Location. Live Singing @Lounge
Above title summed our stay here. I was with a friend and this hotel was highly reccommended for its location and comfort. We particularly enjoyed sitting at the lounge after a whole day being on our feet shopping. The staff were warm and helpful so much so I came back with my daughter about a month later.

MAZLIN I.
Singapore
May 08, 2016
Good Value & Location
A short walking distance to Pavilion, Lot 10 & Fahreinheit, all the places that we wanted to go, hence the hotel was a perfect choice. The room is decently decorated, staff were friendly & we love sitting at the lounge to listen to the live band. The mocktails and finger food served at the lobby can be better though.

Jane L.
Singapore
May 05, 2016
couples on holiday
good location, nearby shopping malls and food streets. hotel is very big, room is spacious, toilet big.

Siti Y.
Singapore
May 04, 2016
Siti from Singapore
We are tourists from Singapore. Our stay were pleasant with friendly and helpful staffs. I would recommend this hotel to family and friends.