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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa
Area: KLCC Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3916 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (3916)
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Noor F. Couples Malaysia, February 17, 2013
Friendliest Hotel

Spacious, courteous staff to greet you everywhere
9
The hotel have the friendliest staff. You will be greeted everywhere, in the lift, lobby, hall etc. The room is spacious however not so modern design. No movie channel however they provide 4 channels of Vision 4. The bathroom has separate shower, bath tub and toilet. Lack of amenity kits though. Excellent location as adjacent to Pavillion, Bukit Bintang area and such. Easy to reach anywhere.
Viet H. Couples Vietnam, February 16, 2013
Great hotel with excellent services

Friendly staffs, feel like to be at home
9.7
it was a memorable experience in hotel istana kuala, from the entrance to the lobby, it is an excellent combination architecture. the services were perfect and staffs were friendly, the room decoration, bathtub, beds were all great!
Hotel Feature Tip: Experience yourself will be proved what I said is true!
Arlene M. Couples Philippines, February 16, 2013
Great location, accommodating staff

great location near shopping centers
7.3
Rooms are big, accommodating staff, great location; walking distance to shopping malls, to Menara KL tower, Petronas towers. Our room is big, has clean and big toilet and bath, also have big cabinets and has enough hangers. We also have a great view of the Petronas towers. But they don't have wifi in their rooms and no in room safe.
Shopping Tip: Do not bring your gadgets in the mall, my Ipad 4 was stolen inside my bag while I'm ordering from the Suria Mall fastfood in Level 2 and the saddest thing is they don't have a CCTV camera where the incident happened. We just reported it to their security office and in the Malaysian Tourism Office Police but they just told me its under investigation.
Fathihah M. Business travelers Malaysia, February 15, 2013
great location within hot spots

excellent services
7.7
hotel is good where your money value. staff provide excellent services, where you can get all you request.
Nightlife Tip: great nightlife at Changkat Bukit Bintang just few steps away!
Ishiyama H. Families with older children Japan, February 15, 2013
Good hotel with friendly staff

good location
10
Istana Hotel has a very good location.3 minutes walk to monorail. 5-10 minutes walk to big shopping centre that u can shop and eat. it is convenient but not noisy. As the name Istana means palace,the hotel has real atmosphere. though it is not a new hotel but inside is neat and tidy. the staff are helpful and friendly too. we have a very pleasant stay at Hotel Istana .
Restaurant Tip: they do not provide wine or beer at the resturant.
Thamer A. Solo travelers Saudi Arabia, February 15, 2013
nice hotel near to KL attractions

luxery lobby
8.3
the lobby looks great unlike the rooms which was with old furntire. overall, i recomment the hotel.
Dominic O. Business travelers India, February 15, 2013
Always Greet you wish a Smile

Good Service, Prime Location,
7.7
First time stay in this hotel, it was pleasant. location is very convenient for business travelers however the hotel may not be well equipped for business travelers. Surely recommend this hotel for a budget stay in the city area with family.
Nightlife Tip: Look around you will surely find a place to chill nearby, ask for more info at the hotel reception.
Lim N. Couples Singapore, February 14, 2013
Lovely Lobby but lousy rooms

location
5.3
The hotel exterior isn't bad, location wise also okay as its just a walking distance to Pavilion shopping malls which have plenty of choice for foods. However we were quite surprised/ shocked when we check-in; the rooms was worse than 3 stars hotel. We will never go back to stay there anymore even though let say they will b giving big percentage of discount. They need to renovate the rooms not merely the exterior; lobby looks not too bad, up to the stars they claimed to be but rooms.....terrible.
Verina P. Couples Australia, February 14, 2013
Great comfortable room. Fantastic Club amenities.

Close to shopping. Great breakfast selection and very attentive staff
9.7
Our stay was very relaxing and enjoyable. Check in and check out was a breeze. The staff are very attentive and helpful. Will stay again.
Jenna H. Couples Australia, February 13, 2013
Amazing hotel. was 5 star. great location

biest bathroom i have ever seen.Perfect after 30 hours of flying
9
Loved this hotel location was fantastic. staff were friendly room was huge

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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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