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Excellent 8.1
Based on 4730 reviews

Recent customer comments

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based on 4730 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

Akfa K.
June 02, 2014
im totally satisfied with this hotel
Fast chek in system, easy access and cleaness
It was lovely when i can check in early without asking for it. the hotel is clean and privacy.

mayke S.
June 02, 2014
it was OK
clean, centrally located, close to shopping area
It was great and surely will be back

Zakaria M.
May 31, 2014
Overall okay but internet intermittent signal
Friendly, clean and variety of food
Satisfactory and happy

Muhammad M.
May 31, 2014
Needs to change room-receptacles WiFi inner doors
Location, Food and Services of staff in House-keeping/Restaurants.
Fairly good. Staff at Reception needs to be a little more caring about room guests who need Room Service etc. They should have in record the dates of check-in of guests, whether deposits made in cash or by credit card or not by a guest for incidental charges. This I am mentioning because probably on 18 May 14, I signed my bill for In-room dining; but on the 20th while signing the same for in-room food, the staff had told me that I should pay cash as there had been no deposit. Whereas deposit was made by my credit card while checking-in.Thanks.

William S.
May 28, 2014
Very relaxing. Great pool area. Lovely foyer.
Lovely staff. Lovely pool area. Lovely foyer.
Very pleasant with all my needs and expectations met. I think it is the most friendly and courteous staff that I have encountered.

Marc B.
May 28, 2014
staff, breakfast, location
as above - best hotel value I have stayed at for years

Bing T.
May 27, 2014
Excellent location and connectivity
Easy reach of many places we wanted to eat at, shop at and gawp at !

beverley C.
May 26, 2014
Wonderful hotel. We will keep returning
Staff,cleanliness and food
Superb!Recommend this hotel to all.We were very loyal to Crowne Plaza Mutiara for ten previous visits but are very happy to now have a new home away from home

steven J.
United Kingdom
May 25, 2014
location pool location
not a 5 star more a 4 noisy rooms thin walls

May 21, 2014
Wonderful experience!
1) comfy rooms 2) good location 3) good buffet spread at the cafe
Superb and very comfortable stay. The hotel staffs are very friendly. The rooms are big and comfy. Love it!