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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Fitness Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Swimming Pool Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Mahkota - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Safir - Ballroom Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Restaurant Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Billiard Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Exterior
Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room
Area: Bukit Bintang Number of Rooms: 505

Recent customer reviews

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Excellent

8.1

based on
4467 reviews

3468 reviews in English

Value for Money
8.0
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (4467)
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Kelvin T. Couples Singapore, September 8, 2013
Review on Hotel Istana‏

Clean, friendly staffs and centrally located
8
I am writing to you to commend on one of your employee working at the front desk of Hotel Istana. Her name is Audrey. Our friends left their passports in a hotel at Cameron highlands. When Audrey heard about our case, she offered to help us call the hotel immediately and spoke on our behalf to explain our situation to them. Subsequently, we approached her a couple of times to contact the hotel and she was more than willing to help us make those phone calls which was already out of her job scope. Her actions were highly commendable and we really appreciate her enthusiasm and help in trying to help us retrieve our passports. Lastly, we will like to say that the hotel was really value for money. When we stepped into the room, we were really impressed with the clean and spacious room. It was comfortable and welcoming. Toilet was big and comfortable too!
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Chris A. Couples Australia, September 8, 2013
Good central location

Good location, friendly staff
7.3
Nice stay in central KL. close to all main shopping areas and the room was large and clean. Disappointingly this hotel does not have any wireless Internet access, so be aware of this.
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Goh L. Couples Malaysia, September 8, 2013
Centrally located

Near to shopping area,large room,nice view
7.3
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Sazlina M. Couples Malaysia, September 7, 2013
Value for money

Clean, Large room and fast check in
8.3
Room was clean, big and superb.No wireless in hotel room. Value for money. It would be great if newspaper was provided in the morning. Parking space limited and basement lift was too small.
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Yap S. Business travelers Malaysia, September 7, 2013
good hotel

comfortable bed, comfortable room, and clean room.
9.3
it was good and comfortable, friendly staff, well equipped gym.
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Yy C. Business travelers Malaysia, September 6, 2013
Hotel ok, staff performance very poor

Good sized room, central location, nice lobby
6.3
Very poor staff performance, considering that this is marketed as a 5 star hotel. I checked in in the evening, around 6 pm and there was only one staff at the front desk. There were a few others but they all seemed to be busy doing something else, instead of attending to guests as front office staff are supposed to do. I asked for a smoking room with a double bed, both of which were unavailable. Internet is free in the room but LAN and not wireless. On the plus side, rooms are fairly big and comfortable.
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Colin S. Solo travelers Singapore, September 6, 2013
Would return to stay in future

location, cleanliness, staff
9.3
it was good as usual. check in and out was efficient. no problems find my way to shopping centres
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Rynaldo W. Business travelers Indonesia, September 6, 2013
No fuzz, quick, comfortable, great value

Good value, close to everything, good standard
7.7
Pleasant and comfortable,although slightly limited bar menu.
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John L. Business travelers Singapore, September 6, 2013
Great and Comfortable

Cleam, neat and big
8
We always stay at this hotel whenever we come to KL and this is one of the best hotels I have stayed. Excellent service, nice staff and best of all, excellent location. Wonderful rooms with great view over the city. And it is extremely good value for the money. Would recommend it to anyone coming to KL for business or leisure.
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Alfredo S. Business travelers Malaysia, September 5, 2013
Great location and friendly staffs.

Great location, friendly staff and value for money.
8
Superb hotel, very strategic and value for money. Staff are friendly and food is balance of asian and western.
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