arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.1
Based on 4729 reviews

Agoda Verified Reviews

Filter by traveler type
Excellent



based on 4729 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.7

2 ammar N.
Malaysia
June 17, 2016
bad hotel
the price is high

10 Glen E.
Australia
June 10, 2016
great hotel, great staff and very good location
had a very pleasant stay at the Istana KL hotel

10 Malcolm M.
Malaysia
June 10, 2016
Not sure what this means ?
Wasn't sure whether the modem in the room should have been plugged in. Internet wasn't brilliant, and only found it on the morning we were leaving

8.4 Kazuhito O.
Japan
June 07, 2016
Good location
Good location. Very easy access to shopping.

10 nizya A.
Indonesia
June 06, 2016
Central
Good Breakfast.. kinda old hotel.. but overall all is GOOD

7.2 mohd Z.
Brunei Darussalam
June 05, 2016
The Staff is very nice and friendly. Service is Nice
Room : old.. the carpet need to replace. Bed : Need to Upgrade. Place of Hotel : Excellent near shopping Mall. Taxi : Not Bad Bathroom : need to Upgrade. Overall i am happy with the staff. The Hotel is quite happy.

9.2 SAID S.
Singapore
June 05, 2016
Been to many KL Hotels. The best so far
Offer hotel price was good. Very courteous hotel staff from the lobby, housekeeping, Taman Sari Staff. Enjoyed a lot hotel buffet. Nice food and plenty of delicious food. 5 STARS!

5.2 James S.
United States
June 04, 2016
Dirty and uninviting
Great lobby. Room smelled awful. Front desk refused to give us a second keycard (despite telling us we would get one). Water was brown at times, and one morning we ran out of hot water.

7.6 TAY K.
Malaysia
June 02, 2016
Returning Guests
Istana may be an old hotel, but it has gone through refurbishing. Convenient location, clean rooms and great value for money.

7.2 Yen T.
Malaysia
June 01, 2016
Good location
Stay a few times here and it is great for business travelers who need a good rest after busy business day.