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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, KLCC, Kuala Lumpur, Malaysia 50200 (Show on map)

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Area: KLCC Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
4072 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (4072)
Sort by:
Nikhil A. Business travelers India, May 4, 2015
Good hotel. Value for money.

Location , food , service
8.7
Sara M. Families with young children Malaysia, May 4, 2015
good location with great room

friendly staff, nice and clean room.
9.3
nothing much to say.. this is great hote.I will be back there with my small kiddos
Eza H. Couples Malaysia, May 3, 2015
AWESOME HONEYMOON STAY

WARMTH TREATMENT, FAST SERVICE, HONEST AND PLEASANT ON ALL THE STAFF OF ISTANA HOTEL
9.7
my stay at istana hotel was awesome. we stay at other 5 star rated hotel night before istana hotel & didnt feel any special feeling from d hotel. but when we arrived at istana hotel, the first thing i remembered was the way they welcomed us, with smile and when they saw us standing they quickly cater us and asked us how they can service us. surprisingly, they took note on our anniversary celebration and gave us a very nice surprise of bed with rose petals + a bouquet of roses and choc cakes with happy honeymoon written on it. we went to so many hotel in kl previously, but most of them take less effort in appreciating special request.especially during peak days.but thumbs up to hotel istana.when we request for housekeeping to change the blanket / provide mineral water-they service us with courtesy and smile.im impressed. plus point when we left our belongings after check out and when we called the hotel later that night, they able to return the belongings with no fuss.very honest, fast, efficient. hotel istana deserve 5 star and now i know why.tip top hospitality.
Halimah J. Couples Singapore, May 3, 2015
Best. Shopping very good. Walking distance to KLCC

Hospitality very good. All staffs very friendly.
10
Best
Azizah I. Groups Singapore, May 3, 2015
Three days two nights

Location is good. Breakfast was great. Staff was polite and helpful
8
Good facilities but needs maintenance.
Irene G. Couples Philippines, May 2, 2015
3D2N Vacation KL

Hotel Staff are friendly, Good Location, Big Rooms
9.3
Methis J. Couples Singapore, April 27, 2015
The lift landings and corridors should be spruced

Pleasant and courteous staff, good breakfast and convenient location.
8
Generally pleasant.
Siddhesh V. Groups India, April 25, 2015
Fabulous

Ambience / Location / Real Palace stay Feel
10
A Must Stay hotel as located ryt at the centre / Beatiful View Facing of KL tower 1. Metro At the ease 2. Bintang WalkingStreet at ur footsteps. And many more Would suggest everyone to enjoy the experience stay at ISTANA
Analiza E. Families with young children Philippines, April 24, 2015
Nice location and very accomodating staff

Quiet and very Relaxing place
8
Great!!!
Peng B. Business travelers Singapore, April 22, 2015
wifi did not work whole day

location was great. bed wasn't very comfy
7.3
Really did not help when the wifi was down for the 3 day stay. No news was given. Not professional at all. Other than that the service was fine.

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