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Hotel Istana Kuala Lumpur City Center

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Guest Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Buffet Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Spa Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Meeting Room Hotel Istana Kuala Lumpur City Center Kuala Lumpur - Interior
Area: Bukit Bintang Number of Rooms: 505
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 4204 reviews

Value for Money
7.9
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (4204)
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Tan T. Couples Malaysia, August 30, 2015
Most Value for Money 5 Star Hotel

Value for money, Near Jalan Bintang, Nice Food & Dinning
8.7
It is great and ready a memorable stay for 2 night here. I am having a gathering dinner with my wife and friends here, the food is nice and delicious. The staff here is so friendly and polite which impressed me. My wife even told me why not just stay here next time we are KL.....
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Ghufran K. Couples Pakistan, August 29, 2015
Excellent Value for money

Value for money
9
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Violeta F. Families with older children Philippines, August 26, 2015
Deifinitely not 5 Star! Deteriorated a lot

Location, room size and price
6
Housekeeping was inconsistent sometimes providing less towels and sometimes more, takes ages to respond to requests and sometimes do not even come with your request. Transferred room twice during our stay which all happened on the first and second days. On the first room the aircon wasnt working and on the second one the safe wasnt working. The shower area floods and some bathroom tiles have mold/mildew on it. On our final room the window wasn't even clean but didn't bother as everything else was working well. the hotel is definitely not five star!
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Kok P. Business travelers Singapore, August 21, 2015
Very good

Good room size, excellent service & nice food at Urban restaurant.
9
Very satisfactory ! Will come again!
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Mazia M. Couples Singapore, August 14, 2015
All was good but di satisfied with housekeeping

Location, Cleanliness and amenities
6.3
Hotel did not include breakfast
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Terence B. Business travelers United Kingdom, August 14, 2015
Not 5 star

Hard to find 3 things
5.7
When I asked for an adapter, the maintenance man offered me a 2 pin and a screwdriver to push into the socket! Just too lazy to get another one from his office.
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Mohamed S. Families with older children Singapore, August 10, 2015
Last min traveller

Clean, near Pavalion, good rate for that day
6.7
We transfer to Traders Hotel the following day as Istana rate baloon up, while we got better rate to stay in Traders Suite
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Nur A. Families with young children Singapore, August 10, 2015
Hotel Cleanliness & Services

Locaion, Food
7
Service - Biase towards tourist. Only Europeans were given welcome drinks. Staffs in restaurant telling lies about the breakfast area having some private function and arrow us to another area where only limited food were served. Cleanliness - Bed bugs in one of our rooms, carpet not vacuum when we first arrived in the room. Leakage ceiling where it was not handled immediately at floor 10.
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Raad S. Families with young children Yemen, August 9, 2015
3 Times in KL, 3 Times in Istana.

Location, Gym , Bathroom shower.
7.7
+ points : Bathroom shower is the best ever, Gym, Location walking distance to bukit bintang. - Points : Timing for the 19th floor lounge, club room is a normal room comparing to suite.
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Khaled S. Solo travelers Bahrain, August 8, 2015
goooood

goooood
10
Goooooood
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Customer Reviews - Hotel Istana Kuala Lumpur City Center, Kuala Lumpur

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