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Hotel Istana Permata Ngagel

Jl. Ngagel Jaya Indah no 4-18, Nginden, Surabaya, Indonesia 60284 (Show on map)

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"Only the buffet breakfast is the good one..."

  • Vinia, Indonesia
  • October 19, 2014
  • Area: Nginden
  • Rooms : 120

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Deluxe
Deluxe Premium
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Photos of Hotel Istana Permata Ngagel

Hotel Istana Permata Ngagel Surabaya - Guest Room
Guest Room
Hotel Istana Permata Ngagel Surabaya - Guest Room
Guest Room
Hotel Istana Permata Ngagel Surabaya - Guest Room
Guest Room
Hotel Istana Permata Ngagel Surabaya - Guest Room
Guest Room
Hotel Istana Permata Ngagel Surabaya - Guest Room
Guest Room
Hotel Istana Permata Ngagel Surabaya - Guest Room
Guest Room
Hotel Istana Permata Ngagel Surabaya - Guest Room
Guest Room
Hotel Istana Permata Ngagel Surabaya - Bathroom
Bathroom
Hotel Istana Permata Ngagel Surabaya - Bathroom
Bathroom
Hotel Istana Permata Ngagel Surabaya - Swimming Pool
Swimming Pool
Hotel Istana Permata Ngagel Surabaya - Restaurant
Restaurant
Hotel Istana Permata Ngagel Surabaya - Food and Beverages
Food and Beverages
Hotel Istana Permata Ngagel Surabaya - Food and Beverages
Food and Beverages
Hotel Istana Permata Ngagel Surabaya - Food and Beverages
Food and Beverages
Hotel Istana Permata Ngagel Surabaya - Food and Beverages
Food and Beverages
Hotel Istana Permata Ngagel Surabaya - Entrance
Entrance
Hotel Istana Permata Ngagel Surabaya - Interior
Interior
Hotel Istana Permata Ngagel Surabaya - Interior
Interior
Hotel Istana Permata Ngagel Surabaya - Interior
Interior
Hotel Istana Permata Ngagel Surabaya - Interior
Interior
Hotel Istana Permata Ngagel Surabaya - Meeting Room
Meeting Room
Hotel Istana Permata Ngagel Surabaya - Facilities
Facilities
Features of Hotel Istana Permata Ngagel
Facilities

24-hour front desk

24-hour room service

car park

concierge

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

Sports and Recreation

indoor pool

massage

pool (kids)

Internet

Wi-Fi in public areas

  
Parking

car park

  

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Renovated in 2012, the Hotel Istana Permata Ngagel guarantees guests a pleasant stay whether in Surabaya for business or pleasure. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Hotel Istana Permata Ngagel ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are 24-hour front desk, 24-hour room service, Wi-Fi in public areas, car park, room service.

Hotel Istana Permata Ngagel is home to 120 bedrooms. All are tastefully furnished and many even provide such comforts as air conditioning, desk, telephone, television LCD/plasma screen, in room safe. The hotel offers fantastic facilities, including indoor pool, massage, pool (kids), to help you unwind after an action-packed day in the city. When you are looking for comfortable and convenient accommodations in Surabaya, make Hotel Istana Permata Ngagel your home away from home.
Renovated in 2012, the Hotel Istana Permata Ngagel guarantees guests a pleasant stay whether in Sura ... see more
Children and extra beds:
Children 0-1 year(s)
Not allowed to stay

Minimum age of guests is: 1 year(s).

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
02:00 pm

Check-Out Until
12:00 pm

Distance from City Center
4 km

Distance to Airport
20 km

Number of Floors
3

Number of Restaurants
1

Number of Rooms
120

Reception Open Until
12:00 am

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
1998

Year Hotel Last Renovated
2012


Recent customer comments

Filter by Traveler Type

 

Acceptable

4.9

based on
23 reviews

Value for Money
4.8
Location
5.3
Staff Performance
5.0
Hotel Condition/Cleanliness
4.2
Room Comfort/Standard
4.4
Food/Dining
5.6
All reviews (23)
Sort by:
Vinia T. Families with young children Indonesia, October 19, 2014
Dissappoint !

Only the buffet breakfast is the good one
5
Not comfort, AC is not cool, closet water is stuck, some floor ceramics are broken, blanket is torn... Room looks crowded.. Swimming pool is bad (not as seen on the website)
Ramon L. Couples Indonesia, August 16, 2014
Nice stay

Clean, tidy, nice
10
Good place fir rest
Saifudin Z. Couples Indonesia, June 14, 2014
none

quite, locate neat bussines area and cheap
5.7
Meliani T. Solo travelers Indonesia, February 20, 2014
Terrible Hotel

Bleak, dirty and terrible hotel
3
This hotel is old hotel. When i stay there, the all table beside the bed is broken. In bed room, there is only one lamp can light up the room. The floor is not clean enough. The bathroom smell not good, dirty and torn towel. After my shower, the room was flooded by the water of my shower because there is a leak. Then i ask to change room with new one and given a room that is not much different condition. The air conditioner is not cool enough. Really old and poor hotel.
Irene I. Couples Indonesia, February 4, 2014
early check-in, friendly staff, quite surroundings

early check-in, friendly staff, quite surroundings
6.7
Surya D. Business travelers Indonesia, May 13, 2015
Kamar perlu di renov

Sarapan cukup baik
2.7
Kamar perlu di renov
Ririn Y. Business travelers Indonesia, February 25, 2015
kotor
2.7
hanya bisnis
Ayu R. Groups Indonesia, February 22, 2015
Hotel Istana Permata Ngagel
3
This customer has only rated this hotel and has not submitted any comments.
Ririn Y. Business travelers Indonesia, January 17, 2015
air tidak lancar
2.7
hanya bisnis
Humairah H. Business travelers Indonesia, January 1, 2015
Hotel standart yang mahal

Lokasi
5.7
Kecewa karna tidak sesuai dengan hotel kelas bintang 3. Kondisi hotel yang kurang baik dengan harga yang diatas yang seharusnya
< Previous page 1 - 10 of 23 reviews Next page >

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What customers say:
Nearest transport:
  • Gubeng Train Station (2.8 Km)
Area recommended for:
  • business
Distance to airport:
  • Juanda International Airport (10.8 Km)
Top attractions in the area:
  • Pasar Keputran (2.1 Km / 26 min walk)
  • Bon Café (2.4 Km / 29 min walk)
  • Colors Pub & Restaurant (2.5 Km / 30 min walk)
  • Galaxy Mall (2.7 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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