2015
Excellent 8.3
Based on 522 reviews

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About Hotel Jen Brisbane

Description

Hotel Jen Brisbane, Shangri-La Hotels and Resorts' first Hotel Jen in Australia, is located on Roma Street, ideally located close to the central business district, Queen Street Mall, Suncorp Stadium, Brisbane Convention Centre, and South Bank precinct. Hotel Jen Brisbane is adjacent to the Brisbane Transit Centre, a hub for local and regional bus and train travel.

Nest Bar & Restaurant is inspired by Asian street food and mixed with a modern Australian twist which makes it the perfect place for lively conversations or laid back relaxation.

Hotel Jen Brisbane is ideally located close to Queensland Museum and Gallery of Modern Art & Queensland Performing Arts Centre. Also Suncorp Stadium, only a 10 minute stroll away, hosts some of the greatest sporting teams and music acts from around the world. Why not have a staycation with Jen when coming to support your team when the Broncos, Reds, Roar, or Australia have a fixture.

At Hotel Jen Brisbane, you'll find 191 spacious rooms ranging from Deluxe King, Queen, or Twin Doubles to very spacious Executive Kings.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park

Fitness & recreation

  • Fitness center
  • Sauna

Land sports

  • Golf course (within 3 km)

Food & beverage

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]

Business & money services

  • Currency exchange

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25 AUD
Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 25. Km
Internet Usage Fee: 0 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 1
Number of Rooms : 191
Parking Fee (per day): 27 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1985
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Cleanliness 8.6
  • Facilities 7.8
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 8.1
  • Food/Dining 7.3

Chan K. from Hong Kong
Families with young children
Stayed 2 nights in August 2016
Value for money
we will definitely stay in this hotel if we visit Brisbane again. The staff was excellent, advising us directions and giving us tremendous help in storing our luggage. Just couldn't thank them enough. The hotel is right next to the Roma Street Station. A supermarket (woolsworth) is about 15 minutes away on foot and the city centre in 10 minutes' walking distance.
Reviewed August 29, 2016

MAN Y. from Hong Kong
Couples
Stayed 3 nights in August 2016
Convenient Location
So convenient to the railway station and coach terminal, you even need not to go on the street but linking direct to the hotel. Location is also close to the CBD, within walking distance to most landmarks and shopping area. Room is spacious and clean. Nice stay and will come again.
Reviewed August 23, 2016

David H. from Australia
Families with young children
Stayed 4 nights in August 2016
Good location
Good location, no pool, some water damage to bathroom door which has been left unrepaired for some time
Reviewed August 19, 2016

Cheuk L. from Hong Kong
Couples
Stayed 7 nights in August 2016
Quite disappointing
The location was very good but the facilities were quite disappointing, esp. the bathroom. It's very difficult for us to adjust the right water temperature for a shower. The water was either too hot or too cold. Even if we tried very hard to adjust the temperature, after taking a shower for 5 min, the water would suddenly become extremely hot again. That's really annoying.
Reviewed August 15, 2016

Dean R. from Singapore
Business travelers
Stayed 3 nights in August 2016
August stay Hotel Jen Brisbane
Great location, very comfortable and clean Qiu attentive staff
Reviewed August 09, 2016

Yuhan Z. from China
Families with older children
Stayed one night in July 2016
Perfect
We had a terrific experience there, this hotel is next to the Roma street station and really close to the city center. Im sure it's a good choice for those people who just came here and wanna know what Brisbane city looks like. Highly recommended.
Reviewed July 29, 2016

Ching T. from Hong Kong
Families with young children
Stayed one night in July 2016
Good hotel with reasonable price
Nice and convenient location
Reviewed July 27, 2016

Mitsuo F. from Australia
Families with young children
Stayed one night in July 2016
Very good
Very good location and service
Reviewed July 25, 2016

Yuhan Z. from China
Families with older children
Stayed 2 nights in July 2016
Really good
Good location, friendly staff, lots of taxis outside the hotel. Really convenient.
Reviewed July 24, 2016

shun W. from China
Solo travelers
Stayed 6 nights in June 2016
Location is good, adjacent to train or bus station.
Room is clean and spacious. Good to have free Wifi service at room.
Reviewed July 23, 2016



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