2015
Excellent 8.3
Based on 521 reviews

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About Hotel Jen Brisbane

Description

Hotel Jen Brisbane, Shangri-La Hotels and Resorts' first Hotel Jen in Australia, is located on Roma Street, ideally located close to the central business district, Queen Street Mall, Suncorp Stadium, Brisbane Convention Centre, and South Bank precinct. Hotel Jen Brisbane is adjacent to the Brisbane Transit Centre, a hub for local and regional bus and train travel.

Nest Bar & Restaurant is inspired by Asian street food and mixed with a modern Australian twist which makes it the perfect place for lively conversations or laid back relaxation.

Hotel Jen Brisbane is ideally located close to Queensland Museum and Gallery of Modern Art & Queensland Performing Arts Centre. Also Suncorp Stadium, only a 10 minute stroll away, hosts some of the greatest sporting teams and music acts from around the world. Why not have a staycation with Jen when coming to support your team when the Broncos, Reds, Roar, or Australia have a fixture.

At Hotel Jen Brisbane, you'll find 191 spacious rooms ranging from Deluxe King, Queen, or Twin Doubles to very spacious Executive Kings.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Tours
  • Garden

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Currency exchange
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25 AUD
Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 25. Km
Internet Usage Fee: 0 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 1
Number of Rooms : 191
Parking Fee (per day): 27 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1985
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3
Sort by

MAN Y.
Hong Kong
August 23, 2016
Convenient Location
So convenient to the railway station and coach terminal, you even need not to go on the street but linking direct to the hotel. Location is also close to the CBD, within walking distance to most landmarks and shopping area. Room is spacious and clean. Nice stay and will come again.

David H.
Australia
August 19, 2016
Good location
Good location, no pool, some water damage to bathroom door which has been left unrepaired for some time

Cheuk L.
Hong Kong
August 15, 2016
Quite disappointing
The location was very good but the facilities were quite disappointing, esp. the bathroom. It's very difficult for us to adjust the right water temperature for a shower. The water was either too hot or too cold. Even if we tried very hard to adjust the temperature, after taking a shower for 5 min, the water would suddenly become extremely hot again. That's really annoying.

Dean R.
Singapore
August 09, 2016
August stay Hotel Jen Brisbane
Great location, very comfortable and clean Qiu attentive staff

Yuhan Z.
China
July 29, 2016
Perfect
We had a terrific experience there, this hotel is next to the Roma street station and really close to the city center. Im sure it's a good choice for those people who just came here and wanna know what Brisbane city looks like. Highly recommended.

Ching T.
Hong Kong
July 27, 2016
Good hotel with reasonable price
Nice and convenient location

Mitsuo F.
Australia
July 25, 2016
Very good
Very good location and service

Yuhan Z.
China
July 24, 2016
Really good
Good location, friendly staff, lots of taxis outside the hotel. Really convenient.

shun W.
China
July 23, 2016
Location is good, adjacent to train or bus station.
Room is clean and spacious. Good to have free Wifi service at room.

Jocelyn Y.
Hong Kong
July 21, 2016
Nice stay
Good location, near city walking distance, no extra charge for one kid. pretty good. But limitation of WIFI access.



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