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Hotel Jen Brisbane

159 Roma Street, Brisbane City Center, Brisbane, Australia 4000 (Show on map)

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Formerly : Traders Hotel Brisbane by Shangri-La

"Staff were exceptionally helpful. Room was very clean...."

  • Nicola, New Zealand
  • July 26, 2015
  • Area: Brisbane City Center
  • Rooms : 191
  • Free Wi-Fi

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Room Types
Deluxe Breakfast Package
Deluxe Room.
Deluxe Room
Bonus Choice - Deluxe Room
Deluxe King
Deluxe Queen
Deluxe Twin
Bonus Choice - Deluxe Room
Advance Purchase Deluxe Twin
Advance Purchase Deluxe Queen
Advance Purchase Deluxe King
Deluxe Room
Deluxe Room With Breakfast
Deluxe Twin
Deluxe Queen
Deluxe King
Executive King
Executive Room With Breakfast
Executive Room
Advance Purchase Executive King
Bonus Choice - Executive Room
Executive Breakfast Package
Executive King
Executive Room
Bonus Choice - Executive Room
Executive Room.


When would you like to stay at this hotel?

Features of Hotel Jen Brisbane

24-hour front desk

24-hour room service



BBQ facilities

business center

car park

coffee shop


currency exchange


express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities



room service


smoking area


vending machine

Sports and Recreation

fitness center


golf course (within 3 km)



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken



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Sale ends soon!

Hotel Jen Brisbane, Shangri-La Hotels and Resorts' first Hotel Jen in Australia, is located on Roma Street, ideally located close to the central business district, Queen Street Mall, Suncorp Stadium, Brisbane Convention Centre, and South Bank precinct. Hotel Jen Brisbane is adjacent to the Brisbane Transit Centre, a hub for local and regional bus and train travel.

Nest Bar & Restaurant is inspired by Asian street food and mixed with a modern Australian twist which makes it the perfect place for lively conversations or laid back relaxation.

Hotel Jen Brisbane is ideally located close to Queensland Museum and Gallery of Modern Art & Queensland Performing Arts Centre. Also Suncorp Stadium, only a 10 minute stroll away, hosts some of the greatest sporting teams and music acts from around the world. Why not have a staycation with Jen when coming to support your team when the Broncos, Reds, Roar, or Australia have a fixture.

At Hotel Jen Brisbane, you'll find 191 spacious rooms ranging from Deluxe King, Queen, or Twin Doubles to very spacious Executive Kings.
Hotel Jen Brisbane, Shangri-La Hotels and Resorts' first Hotel Jen in Australia, is located on Roma ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
25 AUD

Check-In From
2:00 PM

Check-Out Until
11:00 AM

Distance from City Center
1.0 Km

Distance to Airport
25. Km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
27 AUD

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

Filter by Traveler Type




from 421 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (421)
Sort by:
Nicola M. Couples New Zealand, July 26, 2015

Staff were exceptionally helpful. Room was very clean. Location was perfect for us as we were transiting through Brisbane for the night.
Fantastic stay! Not only did we get a great room with an amazing view, we had excellent service from the front desk staff - Scott & Aaron (I think was his name). We had 6 hours to fill in before going to the airport. They happily looked after our luggage but more importantly gave us some ideas of things we could do. The City Cat ride was fantastic. Being from Christchurch, NZ, we were also asked how things are going here after he earthquakes. They was a really lovely touch. Thanks Hotel Jen for a great stay in Brisbane.
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David H. Couples Australia, July 18, 2015
Great Hotel well worth the stay

Location, Friendliness of staff cleanliness
Very enjoyable, Location was very close to all amenities, Staff was very friendly, Rooms very comfortable and price was very reasonable
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Geoffrey D. Families with older children Australia, July 10, 2015
Ideal Location

Ideal location to town shopping, public transport at your doorstep and very close to Southbank & Suncorp Stadium
Our room needed a few cosmetic touch up's. Although the pillows were quite big, they were a little bit hard to sleep on. Ask for a city view room.
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Lee F. Solo travelers Australia, July 9, 2015
room not ready

Arrived at 14.20hrs to find room was not ready. As we were due to register shower and then leave for an appointment this was not satisfactory. Was offered the use of the showers in the gym and lights in both showers did not work. For an overnight stay this was far from the level of service we were expecting. The staff seemed to think that as they were fully booked it was acceptable.
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Joey T. Groups Singapore, June 17, 2015
Excellent Stay!

Clean, cosy, modern
Excellent stay! 1 min walk to Roma Street station, very accessible. very clean and cosy room.
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Gim C. Families with young children Singapore, June 10, 2015
The surprise package

Breakfast was good, location in central and competitive price
Generally good in all aspect. The main lobby entrance ( taxi waiting area) was really smelly and the furnishing of the room truly need to be upgraded especially the toilet .
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Thomas K. Business travelers Sierra Leone, June 8, 2015
Hotel Jen Brisbane

Location, cleanliness, food
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Peter M. Solo travelers Australia, June 7, 2015
Train noise

Location bed comfort room size
Great hotel however sound of trains all night not so good.told on checkout next time I book I should request a room on ROMA Street side.
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Charlotte R. Business travelers Australia, June 3, 2015

Location, quiet,
Easy for work
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Ronald M. Couples Australia, June 1, 2015
deliccious food room service

room service food quality, room service food price, room facilities
very comfortable stay. very good food ,one big annoyance charged a fee to pay by credit card,so unnecessary
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< Previous page 1 - 10 of 421 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Queen Street Mall
  • Suncorp Stadium
  • Brisbane Convention Centre
  • Brisbane Cricket Ground

From Brisbane Airport, following signage to City. Follow Kingsford Smith Drive then turn left at Breakfast Creek Road which then turns into Ann St. Follow Ann Street for approx 3km, and turn right into Roma Street. The Hotel is on the right hand side.

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Hotel Area: Brisbane City Center

Customers like this hotel for:
Nearest transport:
  • Brisbane Transit Centre (0.1 Km / 2 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Brisbane International Airport (11.2 Km)
  • Redcliffe Airport (29.4 Km)
Customer comments:
  • "Close to shopping area and public transportation" , "Convenient location close to transport hub" , "Large clean rooms"
Top attractions in the area:
  • Treasury Casino (0.7 Km / 9 min walk)
  • Wheel of Brisbane (0.9 Km / 11 min walk)
  • Brisbane River (0.9 Km / 11 min walk)
  • City Botanic Gardens (1.3 Km / 16 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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