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Excellent 8.3
Based on 522 reviews

Recent customer comments

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based on 522 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

Thomas K. from Sierra Leone
Business travelers
Stayed 5 nights in June 2015
Hotel Jen Brisbane
Location, cleanliness, food
Reviewed June 09, 2015

peter M. from Australia
Solo travelers
Stayed 2 nights in June 2015
Train noise
Location bed comfort room size
Great hotel however sound of trains all night not so good.told on checkout next time I book I should request a room on ROMA Street side.
Reviewed June 09, 2015

Charlotte R. from Australia
Business travelers
Stayed 2 nights in June 2015
Location, quiet,
Easy for work
Reviewed June 07, 2015

Agnieszka I. from Poland
Stayed one night in April 2015
great stop over!
location, comfort, service
Was great location , close to central station. Perfect for a stop over for catching early train the next day.
Reviewed May 30, 2015

emmy L. from Hong Kong
Business travelers
Stayed 3 nights in May 2015
Just next to Roma Streer Station
Location, service n room design
Reviewed May 20, 2015

John G. from Australia
Stayed one night in May 2015
Jen Excellence
baggage service to platform 10 at Roma Street
Reviewed May 08, 2015

Jackie S. from New Zealand
Solo travelers
Stayed one night in May 2015
Staff, competent, helpful and happy
Reviewed May 03, 2015

Dave S. from United Kingdom
Families with young children
Stayed one night in April 2015
Be happy, stay with Jen
Location, comfort, value
Great. Simple but comfortable style. Would recommend
Reviewed April 22, 2015

Joshua S. from Australia
Solo travelers
Stayed one night in November 2014
great hotel
service, rooms and location
Very friendly and easy service with a smile. Big rooms, nicley priced and good location
Reviewed April 15, 2015

Wendy P. from Australia
Families with older children
Stayed one night in April 2015
Relaxing overnight stay
Comfortable Bed,coffee machine,Friendly amazing staff
It was a lovely relaxing night girl time for my daughter and I. So we relaxed watched TV ate food and had coffee from the coffee machine in the room great new addition. We slept very well in the most comfortable beds with amazing pillows. Had a beautiful shower using the lovely bag of toiletries in the bathroom then off to a delicious breakfast at the nest after we went to the Theatre which is what we come to Brisbane for and shopping of course. We love Brisbane and this Hotel it is so close to everything and has all you could want in a hotel.The staff are amazing all of them. We will be back next month Thanks Wendy & Sarah.
Reviewed April 11, 2015