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Hotel Jen Brisbane

159 Roma Street, Brisbane City Center, Brisbane, Australia 4000 (Show on map)

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Formerly : Traders Hotel Brisbane by Shangri-La
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Area: Brisbane City Center Number of Rooms: 191
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
381 reviews

Value for Money
8.0
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (381)
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Anthony N. Couples Australia, April 5, 2014
Excellent value for overnight stay

Clean well appointed quiet
8.7
Great
Lesley G. Couples United Kingdom, March 30, 2014
Very handy for Bus and Train station.

Proximity to Bus and Rail Station.
7.7
A pleasant room but no view, although we were high up all we could see was the rail yard. Found the air conditioning overpowering, would have been nice to open a window a bit.
Lee S. Business travelers United Kingdom, March 19, 2014
Nice hotel, below average service, over priced

Location, room size and condition
5
Unfortunately the inability of the hotel to pay any personal attention spoiled the stay here. Room was comfortable and clean and location for travelling and city acess was great. The service and style of service is not as I have experienced at other Trader Hotels. Room service consistently (4 times out of 6)failed to bring the correct order, one time actually someone elses who I met complaining as well. Cleanning staff were clearly understaffed and even when asked took over 3 hours to refresh a room. Parking charge for guests was excessive and not guaranteed a space .................. Unless u need the acess to the rail station or that location, try other hotels,
Lyle A. Couples United States of America, March 17, 2014
great location to transportation and downtown

clean, comfortable and location
9.3
A nice way to spend out last night in Australia before taking train to airport to catch out flight home. This location makes it easy to take train, next door, to airport.
Boon K. Business travelers Singapore, March 3, 2014
Centrally located and easy access to transport.

Centrally located at the city, easy access to various mode of transportation, comfortable room.
7.7
It was great. Centrally located at the city, easy access to various mode of transportation, comfortable room.The breakfast is also great.
Pang C. Families with older children United Kingdom, March 2, 2014
Transport convenient, comfortable room

Staff attend to guest's requirements promptly, the bed sheets and pillows are clean, very near the Roma Street train station thus convenient to travel around.
8
The stay is good although the room rate is quite expensive. As for the breakfast buffet, it would be better if the Chinese food could be improved.
Maralyn S. Couples United Kingdom, March 2, 2014
luxury room at affordable price

room, bed and breakfast
9.3
Joshua T. Business travelers Australia, February 17, 2014
Convenient for CBD meetings

Location, Rooms and staff
9.3
cant complain and was good value for a night in Brisbane
Charmaine J. Couples South Africa, February 16, 2014
Comfortable clean room

Clean, comfortable room, easy access to all forms of transport, concierge was awesome!
9.3
We would definitely return there again. As a middle-aged couple the location was perfect as one could just hop onto a train, or bus. Close to foodcourt and Roma Street Station
Kan K. Families with young children Hong Kong, January 30, 2014
Poor service

Poor Poor Poor
5
NO choice in breakfast Staff not responsibility just urge to off work NO clean up NO housekeeping

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