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Hotel Jen Brisbane

159 Roma Street, Brisbane City Center, Brisbane, Australia 4000 (Show on map)

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Formerly : Traders Hotel Brisbane by Shangri-La
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Area: Brisbane City Center Number of Rooms: 191
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
388 reviews

Value for Money
8.0
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.2
All reviews (388)
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Santanu R. Families with young children Australia, July 8, 2014
Disaapointment Letdown

Proximity to public transport & location
5
At the time of booking the hotel I requested a city view room - I was assigned the worst view room without any apology whatsoever. The room so noisy (from the adjacent train station & some loud funny sound from the roof adjacent to the window)it affected our sleep. This room should not be allocated to any guest until at least the internal sound issue is fixed ! For the first time in my life we have been to a 4 star hotel where lotion is not provided as part of standard amenities. How much did Shangri-La save on it ? Only one soap was provided whereas everywhere else two soups are provided. The following day soap and coffee pouches were not replenished. Overall it felt like we stayed in a mediocre 2 star hotel at the price of a four star hotel. It is a disgrace in Shangri-La's international reputation. I have stayed at Shangri-La KL and just had the opposite experience.
Alison L. Families with older children Australia, July 6, 2014
Easy and relaxing

Public transport access, the bed and the shower
9
Excellent, exceeded my expectations
Rafael D. Families with young children Philippines, July 1, 2014
Traders Hotel Brisbane by Shangri-La
6.7
nothing spectacular
Graeme R. Solo travelers Australia, June 29, 2014
I was there very quickly passing through Brisbane

Staff location room was great
9.3
It was great except for the door which required someone to open for me as the lock did not like my card.
Leonard D. Couples Australia, June 22, 2014
it was very suitable for us

location, access to coach station on level 3 of transit center and comfortable accommodation
8
it was very satisfactory
Dale B. Groups United Kingdom, June 21, 2014
Very pleasant stay in a conveniently-located hotel

Location, comfort of the room, friendly staff.
8.3
I was very pleased with my one-night stay at the Traders Hotel in Brisbane. The staff were very helpful and friendly and the room was very comfortable. The hotel is conveniently located, being only a stone's throw from Roma St station and therefore easily accessed from the airport.
Leonard D. Couples Australia, June 15, 2014
it was pleasurable

position, service & comfort
8.3
It was very relaxing
Po K. Couples Taiwan, June 15, 2014
Not bad !

Location, Cleanliness and price
8.3
Not bad !
Eva B. Couples Australia, June 12, 2014
Easy access to railway

Good room, nice staff and good restaurant
9
Excellent
Peck L. Families with young children Singapore, June 7, 2014
convenient locations and easy to get around

convenient location, nice & clean room, friendly staff
8
comfortable

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Customer Reviews - Hotel Jen Brisbane, Brisbane

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