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Hotel Jen Brisbane

159 Roma Street, Brisbane City Center, Brisbane, Australia 4000 (Show on map)

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Formerly : Traders Hotel Brisbane by Shangri-La
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Area: Brisbane City Center Number of Rooms: 191
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
354 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (354)
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Murray M. Couples Australia, November 11, 2014
In Transit stopover

(1) Excellent location near roma St. Station. (2) friendly welcome by staff (3) helpful reception staff who showed us to our room on the 15th floor.
8.7
We really enjoyed our stay. Great for seniors like us ( aged 77 and 83 years ) Very helpful and courteous staff. Thank You ! for making our stay so enjoyable. Kathleen and Murray Millar Woodgate Beach Qld
Ocea F. Couples Australia, November 9, 2014
Nice and relaxing

Great service, Large good size room, Nice views
9
It was nice
Clara N. Business travelers Australia, November 7, 2014
A nice and comfortable stay

Size of the bed, Size of the room and friendliness of the staff
9
Badrol H. Solo travelers Malaysia, November 2, 2014
Quick stay at Brisbane

Centrally located, near Metro Station and mall
8
Kathi N. Solo travelers United States of America, October 31, 2014
Best hotel

Location was perfect for me. A quick train ride from airport. Clean. And quiet
9
The hotel was clean and I was able to get a peaceful night sleep. The restaurant wasn't anything great. As a single female traveler, I was concerned by evening time seeing men loitering outside The hotel. The hotel is secure, it's just getting to and from. I would however stay there again.
Dimitri M. Couples France, October 13, 2014
conveniently located at roma station, nice hotel

Location, location, location
8.3
The staff was helpfull, the room was nice, we were satisfied by this choice. Very conveniently located at roma station, so it was easy to go their from the airport, as well as to go catch a long distance greyhound bus at the bus terminal (to go to surfers pardise). Here is a tip: the hotel is actually connected to the station, you can go their via the level 2 in the elevator.
Osama A. Solo travelers Saudi Arabia, October 5, 2014
nice for a few days

location, staff
8.3
Tsz W. Couples Hong Kong, October 5, 2014
Comfortable experience

Worth for the money, ideal location, good customer service
9
It had been fantastic
Chui T. Business travelers Australia, October 5, 2014
Nice and clean

Big room, good location, convenience
7.7
Steven P. Solo travelers Australia, October 2, 2014
Hotel standard dropped

Location
4
Poor service ,staff didn't inform us of bar,restaurant closure and moved to different floor ,hotel had no restaurant for 1night ,restaurant staff not in uniform so don't know who can assist or what,pillows in room very flat and no good poor head support,only 1soap in bathroom to share between shower and hand basin ,not worth the price better hotels elsewhere

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