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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong (Show on map)

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Formerly : Traders Hotel Hong Kong and rebranded by Shangri-La Hotels and Resorts

"Staff are very helpful and surprised us with a birthday..."

  • Jiayu, China
  • August 7, 2015
  • Area: Hong Kong Island West
  • Rooms : 283
  • Free Wi-Fi

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Room Types
Club Harbour View
Club Mountain View
Superior Room
Club Room with breakfast
Club Harbour View.
Deluxe City View Room
Deluxe Harbour View Room
Deluxe City View Room
Deluxe Harbour View Room
Club Suite
Club Suite


When would you like to stay at this hotel?

Features of Hotel Jen Hong Kong

24-hour front desk

airport transfer



business center

car park


currency exchange


executive floor

express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes

shuttle service


vending machine

Sports and Recreation

fitness center

outdoor pool


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)


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The splendidly equipped and renovated Hotel Jen Hong Kong offers breathtaking panoramic views of the world famous Victoria Harbor. Spacious guestrooms and five Signature Suites provide exclusive modern comforts at the highest of standards, and there is wireless Internet access in all rooms. A meeting room accommodates important business appointments. The hotel’s location in the Western District, amidst a plethora of traditional shops and local restaurants, gives a true taste of the old, traditional Hong Kong. In the evening, guests can meet up with friends or business partners in one of the thriving entertainment hubs such as Hollywood Road, Soho, Lan Kwai Fong, and Cat Street which are just a stone's throw away. Public transport facilities, such as the HKU, Macau Ferry Terminal, and Airport Express Station, are also conveniently close at hand. Maintaining high standards at all levels, Hotel Jen Hong Kong will definitely make your stay a good one. The splendidly equipped and renovated Hotel Jen Hong Kong offers breathtaking panoramic views of the world ... see more
The hotel offers shuttle service during the day to the Hong Kong Station (International Finance Centre and Central MTR) only. Kindly contact the hotel for more information.

Children and extra beds:
Infant 0-3 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
820 HKD

Breakfast Charge (when not included in room rate)
138 HKD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1 km

Distance to Airport
47.0 km

Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
350 HKD

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Hotel Jen Hong Kong Hong Kong - Food, drink and entertainment Cafe Malacca
Cafe Malacca features authentic Malaysian and Singaporean hawker fare in a relaxed, yet stylish and spacious dining room. Diners at Cafe Malacca are transported to the hawkers of Malaysia and Singapore for street-style food, all freshly prepared with aromatic spices, herbs and ingredients freshly imported from Malaysia and Singapore, stocks broths and sauces are made in-house, from scratch. Having opened for 2-1/2 years, Cafe Malacca has been named a Bib Gourmand restaurant in the Michelin Guide for Hong Kong & Macau for 2014 & 2015.

Recent customer comments

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Very Good


from 1245 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1245)
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Jiayu F. Families with older children China, August 7, 2015
Very nice hotel

Staff are very helpful and surprised us with a birthday cake. Very close to MTR. Good shower.
discovered a great hotel in Hong Kong!
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Brian C. Couples Philippines, July 30, 2015
Upscale and Trendy

Staff Service, Room Design, Amenities
Stayed for 1 night only, but had a very good experience. Staff was very friendly. Location is unbeatable. Will stay here again soon.
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Jentry C. Families with older children Singapore, July 19, 2015
4* rates but 3* service

Need to change at central station to reach HKU station if you are travelling places among the red line route it can be a hassel after a long day. A complimentary birthday cake was provided after informing the hotel to arrange the suprise for my son, but my other request was ignored after the hotel GM replied. They charged for wordings on the cake, the cake brought to the room by the staff without plates n knife. Not even any complimentary newspaper or fruits platter, knowing is a birthday trip, I just feel there isn't any personal touch. No bellman in this hotel to help with luggage or hail for taxi. Hotel located in a not happening neighborhood. You can get better deal elsewhere.
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Karla P. Families with young children Canada, June 15, 2015
Excellent service

Service, room, breakfast
As a mom travelling alone with 2 young children, I really enjoyed my stay here. The staff were fantastic and very helpful in meeting my needs. They were kind and polite to my children as well. The breakfast in the club room on the 28th floor was great as well. And now with the MTR around the corner, the location is fantastic.
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Joon K. Business travelers Malaysia, June 8, 2015
Even better after rebranding to Jen from Traders.

1) Great Accessibility and Connectivity. 2) Comfortable Room and Immaculate Housekeeping Standard. 3) Always Friendly, Efficient and Helpful Staff.
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Michael K. Solo travelers Denmark, May 8, 2015
Great hotel, good value for money

Staff exceeded expectations with room upgrade, knew my name and late check-out
Very good !
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Samuel H. Couples Malaysia, May 3, 2015

Proximity to MTR, food and comfortable rooms
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Joonseok O. Business travelers South Korea, April 30, 2015

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Michael K. Couples Denmark, March 30, 2015
Great Staff !

Staff very friendly and helpful, from housekeeping to executive floor. Conveniently located next yo the MTR
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Shane O. Business travelers United Kingdom, March 6, 2015
Good business hotel - now with MTR on the doorstop

Value for money, Staff efficiency, Location
I've stayed here before several times as it is nearly always very good value by Hong Kong standards, but was delighted this time to discover the MTR extension was complete and there is a newly opened station - Hong Kong University (HKU)- just 2 minutes walk from the hotel. The hotel has been recently rebranded (used to be Traders Hotel) and is a bit more hip and cool. Room size is good by Hong Kong standards and the higher floor harbour view rooms have fantastic views.
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What's nearby? / Directions

What's nearby?
  • - The University of Hong Kong (500m / 7 mins by foot / 2 mins by car)
    - Western Market (1.7 km / 25 mins by foot / 8 mins by car)
    - Cat Street Galleries (1.4 km / 19 mins by foot / 7 mins by car)
    - Hong Kong Macau Ferry Terminal (1.8 km / 25 mins by foot / 8 mins by car)
    - Lan Kwai Fong (2.5 km / 10 mins by car)
    - International Finance Centre Mall (2.6 km / 14 mins by car)
    - Man Mo Temple (2.8 km / 13 mins by car)
    - Soho (3.1 km / 14 mins by car)
    - Hong Kong Park (3.9 km / 10 mins by car)
    - Hong Kong Convention and Exhibition Centre ( 4.5 km / 17 mins by car)
    - Sky100 Hong Kong Observation Deck and ICC Tower (4.9 km / 10 mins by car)
    - Hong Kong Museum of History (6.2 km / 15 mins by car)
    - The Peak (6.3 km / 20 mins by car)
    - Avenue of Stars (6.4 km / 15 mins by car)
    - Ocean Park (8.9 km / 15 mins by car)
    - Repulse Bay ( 13.6 km / 27 mins by car)
    - Stanley Market (17.1 km / 33 mins by car)
    - Disneyland (24.4 km / 25 mins by car)
    - Ngong Ping 360 (54.2 km / 60 mins by car)

Nearest major airport
  • Hong Kong International Airport

From Airport:

1. Airport Express rail service is available at HK$100per person and it takes 25 minutes from airport to Hong Kong Station in Central. Hotel has free shuttle service from the station to the hotel operates daily from 07:30 to 19:30 (Mon-Fri) 09:00-18:00 (Sat, Sun, & Public Holiday) for every 1 hour approximately.

2. MTR – Take the Island Line (Blue Line) towards Kennedy Town and get off at HKU Station, Exit B2 is right next to the hotel.

3. Public Bus is available at HK$48 per person per trip – Route A10, the nearest stop from the hotel is Hill Road, and the journey takes about 45 minutes to 75 minutes depends on traffic.

4. Taxi – Cost approximately HK$400-450 from airport to hotel and should be paid according to the metre. Charge for luggage and toll fee will apply.

Major public transportation nearby hotel:
1. Airport Express Shuttle Bus: at hotel driveway
2. MTR: HKU Station (50m / 1 min by foot)
3. Tram: Shek Tong Tsui Terminus (130m / 1 min by foot)
4. Macau Ferry Terminal: (1.8km / 8 mins by car)

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Customers like this hotel for:
Nearest transport:
  • HKU MTR Station (0.2 Km / 3 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Hong Kong International Airport (21.4 Km)
Customer comments:
  • "Cleanliness" , "Good staff" , "Modern deco"
Top attractions in the area:
  • The University of Hong Kong (0.3 Km / 4 min walk)
  • Dried Seafood Street (0.6 Km / 8 min walk)
  • Antique Street / Hollywood Road (1.6 Km / 20 min walk)
  • Central-Mid-Levels Escalators (2.0 Km / 24 min walk)
Note: Distances are measured as a straight line.

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