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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong (Show on map)

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Formerly : Traders Hotel by Shangri-la
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Area: Hong Kong Island West Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
1184 reviews

Value for Money
8.1
Location
7.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1184)
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Hui E. Families with young children Singapore, December 12, 2012
Hotel has amenities nearby

Food, clinic, supermarket, Chinese medicine hall all within 1-2 mins walk from hotel
10
the traders lounge on 28/f has a good harbour view of the victoria harbour. we enjoyed the afternoon tea served during 5:30-7:30pm and complimentary beverages till 11pm. it is worth paying for the upgrade which also includes free breakfast for 2 adults. hotel is located at sai wan along queens road west. there is a tram nearby hotel which brings you on a scenic tour of the hong kong island and also to the nearest mtr sheung wan station, a few tram stations away from the hotel. recommended to go on a hong kong tram ride if you haven't. day and night views aboard the hong kong tram give you different insights of the busy, face paced life in hong kong. there is a pacific mall, clinic, "one congee" restaurant which serves good congee and noodles, 2 supermarkets within 1-2 mins walk from the hotel. ask the concierge for directions to the tram station and nearby amenities mentioned. room is a good size by hong kong's standard. it could accommodate a queen bed and an additional rollaway bed. overall, we enjoyed our 2 nights' stay at the traders club harbour view room, especially the club lounge benefits.
Hotel Feature Tip: go for the upgrade to the club room if it is within your budget. worth the upgrade as it includes free breakfast too. lounge serves good decent food from 5:30-7:30pm, premium tea, freshly brewed coffee and juices till 11pm.
Mariko N. Solo travelers Japan, December 11, 2012
Old & Inconvenient location

Very helpful with smile
7.7
Considering the ordinary hotel price in HK, this hotel is quite a reasonable. If you have been to another Traders Hotel, you may be disappointed at the hotel conditions and services. The building itself is old, which needs renovation, however, the room is clean and the staff(reception, house keeping, bell boy) are helpful.
Hin N. Business travelers Hong Kong, December 11, 2012
nice service

nice service
10
They can provide good service to customers. Really great. No matter you are go for business or entertainment. Great
Lynn C. Business travelers China, December 9, 2012
位置好

服务不错
8.7
Good service, nice lobby. The restaurant food is good. Will book this one for business travelling next time. 位置好,适合商务,服务不错,下次会选择。
Sui B. Groups Australia, December 9, 2012
Comfortable, clean and beautiful hotel

Lots of shops, eateries downstairs.
9
- clean hotel with nice simple features - spacious rooms - separate toilet and shower, although sink is outside - sometimes taxi can be hard to get as it is not a common road - as the hotel is new, always bring the hotel card with chinese translation for taxis - excellent view
Hotel Feature Tip: As the hotel has limited space, in case there are no bell boy, take the lift by the driveway to go up. It is not close to an MTR.
Amir K. Business travelers Israel, December 9, 2012
Nice Hotel, lovely service, nice people

Clean, warm welcome, very helpful staff
8
The Hotel is clean and give a warm welcome at the reception. Location is a bit far from Cntral HK Island, and a 10 - 20 minutes Tax ride to Central HK Island area, My room (upgraded) had a nice view of the bay and the port, though a bit strange arrang,ent of the room shower, toilets and wash basin, which are located right at the room enterence, not in a seperate Bathroom. Breakfast at the club highest floor was sufficient, and good atmosphere. All in All - If you have business in that area of HK island, the hotel is a convinient place to stay, though the price is quite high.
Francis B. Couples United States of America, December 9, 2012
Nice Hotel

Room was clean, comfortable and well layed out.
8.3
Charles L. Business travelers Singapore, December 8, 2012
nice hotel but is far from subway (mtr)

service staff are friendly
7
this hotel is situated in hong kong island, so unless you have business in hong kong island, otherwise, hotel in kowloon area give you more access to shopping and foods. the hotel is clean and staff are friendly, but transport may be a problem since it is nowhere near a mtr station, nonetheless, the hotel also provide free transport to hong kong station (for airport express) and mtr station, but the service interval may be a bit long.
Travel tip: Taxi is probably the better solution in term of transport
Maxime D. Business travelers Canada, December 7, 2012
A good no-frills business hotel

reasonably priced and helpful staff
6.7
I stayed at Traders on Queen's Road West for 4 nights and thought it was a good value for money business hotel. Unlike other more expensive options in Hong Kong it is not smack in the middle of Central but it doesn't take very long to get there - about 30 minutes by walk or 15 minutes by taxi. The areas is also quieter, which may be please some guests. The staff were all friendly and helpful. Breakfast on the club floor was simple but good.
Hotel Feature Tip: It is worth spending a bit more for the club rooms, which are nicer and grant access to the club on the last floor. Ask the reception to call you a taxi in the morning to avoid wasting time trying to hail one from the street.
Ka K. Couples Hong Kong, December 6, 2012
Simple but nice

Quick check in, pretty good view, simple decor in room
8.7

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Customer Reviews - Hotel Jen Hong Kong, Hong Kong

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