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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong

Recent customer reviews

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Very good

8.0

based on 1294 reviews

915 reviews in English

Value for Money
8.1
Location
7.2
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1294)
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Winnie P. Families with young children United States of America, December 2, 2015
great service, happy stay

the staff was wonderful and at timeswent out of their way to assist us. I enjoyed the food available to us most of the day. the location was conveniently located near restaurants and transportation
8.7
It was wonderful, albeit a little pricey. We had a small room to start but with a great view, and changed to a larger suite with an equally great view. The staff was super helpful and courteous. The only 2 things I was less than satisfied with were 1) hotel environment not too kid friendly and 2) the rooms could be cleaner (mostly dust under the beds and there was a spot on the toilet seat for days and when I finally tried to rub it off with tissue, it mostly came off).
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Suk M. Business travelers Hong Kong, December 2, 2015
Good for business

Clean, tidy and friendly staff
8
Near office - the only option can pick
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Ian L. Couples Australia, November 19, 2015
Value

Value and location
10
Great
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Amanda G. Solo travelers United Kingdom, November 9, 2015
Friendly, individual hotel

Location near metro, friendly staff, clean bright room
9.3
Enjoyed my stay: on my own so valued friendly and knowledgable staff and location near metro. Nice touches such as fruit in fridge.
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Emily S. Families with young children Singapore, October 28, 2015
Great location.

Near MTR, nice eatery and the room is spacious and clean.
10
Love the hotel. Staff were polite. Room are spacious. Surrounding is less crowded, not like Tsim Sha Tsui. Nice eatery near by.
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Graham B. Business travelers United Kingdom, October 24, 2015
Hidden gem in fantastic location

Superb room - bright, comfortable and spacious; great staff and brilliant location
9.7
This was a massively unexpected pleasure - cannot say enough good about it. The room was superb, unobstructed harbour view made it feel bright and spacious; really good bathroom and other fittings considering it is pitched as 4-star; very friendly and competent staff and a location that is super-convenient while being in a part of Hong Kong that is still interesting and has great character. Just a superb experience all round.
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Torben B. Business travelers Germany, October 20, 2015
Enjoyable
5.3
Happy to come back.
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Christian L. Business travelers Indonesia, October 16, 2015
Nice & Clean
5.3
Clean & nearby MTR
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Siew P. Business travelers Singapore, October 3, 2015
Near MTR station

Location, shuttle service, transportation
8.7
Good location. Hotel is near HKU MTR station. Surrounded by many eateries.
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Donald T. Couples Indonesia, October 3, 2015
Location, clean excellent, safe.

Staff is humble, hotel is very clean, location is very good
9
I am very happy with this hotel. Recommended.
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