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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong

Recent customer reviews

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Very good

8.0

based on 1292 reviews

913 reviews in English

Value for Money
8.1
Location
7.2
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1292)
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Sui B. Groups Australia, December 9, 2012
Comfortable, clean and beautiful hotel

Lots of shops, eateries downstairs.
9
- clean hotel with nice simple features - spacious rooms - separate toilet and shower, although sink is outside - sometimes taxi can be hard to get as it is not a common road - as the hotel is new, always bring the hotel card with chinese translation for taxis - excellent view
Hotel Feature Tip: As the hotel has limited space, in case there are no bell boy, take the lift by the driveway to go up. It is not close to an MTR.
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Amir K. Business travelers Israel, December 9, 2012
Nice Hotel, lovely service, nice people

Clean, warm welcome, very helpful staff
8
The Hotel is clean and give a warm welcome at the reception. Location is a bit far from Cntral HK Island, and a 10 - 20 minutes Tax ride to Central HK Island area, My room (upgraded) had a nice view of the bay and the port, though a bit strange arrang,ent of the room shower, toilets and wash basin, which are located right at the room enterence, not in a seperate Bathroom. Breakfast at the club highest floor was sufficient, and good atmosphere. All in All - If you have business in that area of HK island, the hotel is a convinient place to stay, though the price is quite high.
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Francis B. Couples United States of America, December 9, 2012
Nice Hotel

Room was clean, comfortable and well layed out.
8.3
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Charles L. Business travelers Singapore, December 8, 2012
nice hotel but is far from subway (mtr)

service staff are friendly
7
this hotel is situated in hong kong island, so unless you have business in hong kong island, otherwise, hotel in kowloon area give you more access to shopping and foods. the hotel is clean and staff are friendly, but transport may be a problem since it is nowhere near a mtr station, nonetheless, the hotel also provide free transport to hong kong station (for airport express) and mtr station, but the service interval may be a bit long.
Travel tip: Taxi is probably the better solution in term of transport
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Maxime D. Business travelers Canada, December 7, 2012
A good no-frills business hotel

reasonably priced and helpful staff
6.7
I stayed at Traders on Queen's Road West for 4 nights and thought it was a good value for money business hotel. Unlike other more expensive options in Hong Kong it is not smack in the middle of Central but it doesn't take very long to get there - about 30 minutes by walk or 15 minutes by taxi. The areas is also quieter, which may be please some guests. The staff were all friendly and helpful. Breakfast on the club floor was simple but good.
Hotel Feature Tip: It is worth spending a bit more for the club rooms, which are nicer and grant access to the club on the last floor. Ask the reception to call you a taxi in the morning to avoid wasting time trying to hail one from the street.
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Ka K. Couples Hong Kong, December 6, 2012
Simple but nice

Quick check in, pretty good view, simple decor in room
8.7
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Shan L. Couples China, December 6, 2012
Great location, small room but nice service

nice service
7
Great location, small room but nice service.The hotel has free shuttle bus to take guest to subway,IFC,ferry etc.Very convinient. And, it has a good location, with restautants and supermarket nearby...Staff are quite nice for help.
Sightseeing/Attractions Tip: The hotel has free shuttle bus to take guest to subway,IFC,ferry etc.Very convinient. And, it has a good location, with restautants and supermarket nearby...Staff are quite nice for help.
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Hilary T. Families with older children United Kingdom, December 3, 2012
Very clean, bright & modern interior

Helpful staff, close to favourite restaurants in Central district,
7.7
Convenient for ferry terminals to Macau, neighbouring islands & Chinese Mainland. Close to Central district for shopping & restaurants in Soho Very clean, bright room & comfortable beds Staff very helpful & friendly Upgrade is very good value for money
Restaurant Tip: Nepal Restaurant & Bar, Staunton Street Soho - great food
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Hiu L. Groups Hong Kong, December 3, 2012
Far away from city centre and no MTR nearby

Quiet Location
7
The room was small but comfortable with good facilities and a great view. The hotel location, however, was some distance from the city centre although taxis are easily available as common in Hong Kong. The tram service is also within short walking distance.
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Linan T. Business travelers Indonesia, December 2, 2012
Lovely Hotel Catered for the Business Traveller

Good Business Facilities, Shuttle Service to City Centre
9
Location isn't the best, with no MTR nearby, but public buses are available to most of the major sites in Hong Kong island. To compensate, the hotel does offer free shuttle bus services to major places in the city centre. The hotel itself offers good malaysian cuisine in its restaurant, clean and comfortable rooms, as expected from a hotel under the Shangrilla brand. Highly recommended.
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