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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong (Show on map)

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Formerly : Traders Hotel Hong Kong and rebranded by Shangri-La Hotels and Resorts
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Hotel Jen Hong Kong Hong Kong - Aerial View Hotel Jen Hong Kong Hong Kong - Lobby Hotel Jen Hong Kong Hong Kong - Bathroom Hotel Jen Hong Kong Hong Kong - Interior
Area: Hong Kong Island West Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 1245 reviews

Value for Money
8.1
Location
7.2
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1245)
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Keith M. Couples United Kingdom, October 8, 2014
A Reasonably Priced Hotel in the Western District

Friendly, helpful staff. Convenient for public transport. Clean and contemporary.
8.7
We needed a hotel close to Kennedy Town, and the Hotel Jen fitted the bill perfectly. We booked a Club Room on the 22nd floor with harbour view. The room was of average size, but contained all the necessary conveniences, with a comfortable bed. We enjoyed the great views of activity in the harbour. I would have preferred a separate bathroom, rather than the bathroom being integral to the room, with the wash basin being immediately on the left as you entered. It seemed an unusual arrangement. Access to the top floor Clubroom, with breakfast and complimentary evening cocktails was included. There was a fair choice of reasonably tasty options for breakfast. For other breakfast options, 7-11 and McDonalds are a few steps away. Trams and buses are close by, as are a couple of shopping centres. Housekeeping is of a particularly high standard. There is a free hotel courtesy bus to Central, which we did not use, but which is extremely convenient nonetheless. I would definitely book this hotel on future visits to Hong Kong Island.
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Richard L. Business travelers Hong Kong, September 20, 2014
Bad staff performanc

Convenient location
4.7
Bad staff performance. I checked in at 4pm. Staff asked me to wait. After 15 min, I follow up and the same staff asked me to wait another 15 min because of full house yesterday. What concerns me with your hotel's full house? I only want a up to standard service.
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Priyank S. Groups India, September 16, 2014
Awesome!

Price, staff, interiors
10
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Lo S. Couples China, August 31, 2014
hong kong hotel

clean tidy and efficient
10
great
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William B. Business travelers United States of America, August 29, 2014
Great inexpensive choice for business travellers

location price convenience
9
been staying here for years since before traders took it over - very convenient clean if on HK island side for work and not working for a large corp
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Swee L. Couples Malaysia, August 8, 2014
satisfaction

location, accessibility to convenience, clean room
7
Satisfied. Room Wifi not stable with frequent disruptions. Carpet at room corridor needs change. Bus shuttle from HK Central st.to hotel is not docked at the lower floor and needed to look out in the drop off main entrance. Could miss this hourly shuttle in the late morning and afternoon.
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Cyril B. Business travelers Switzerland, July 18, 2014
clean, good condition, swimming pool

swimming pool on the roof, the executive floor with free food and drinks, shuttle to central
6.7
swimming pool on the roof, the executive floor with free food and drinks, shuttle to central
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Chew S. Couples Malaysia, July 14, 2014
Comfortable Hotel

Staff Helpfulness Cleaniness and Cozy
9
Good and nothing to complain about.
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Boon W. Business travelers Malaysia, June 28, 2014
Great

Service Good nearby restaurants
7.7
Good , quiet and clean. Should have in house local hongkong cuisines
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Chris R. Couples Australia, June 22, 2014
good value for money

Staff, room comfort, free shuttle
8
Friendly staff comfortable room and the free shuttle service - every hour from Hong Kong station so dont get a cab
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Customer Reviews - Hotel Jen Hong Kong, Hong Kong

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