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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong

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Very good


based on 1294 reviews

915 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1294)
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Swee L. Solo travelers Singapore, August 29, 2011
Lovely hotel with good service

Clean, spacious and contemporary design of room
I enjoyed my stay in the superior room which is very clean, spacious and comfortable. The staff at the reception are friendly and helpful too.
Hotel Feature Tip: The hotel provides hourly shuttle bus service to the nearest MTR stations and ferry terminal. Another convenient and cheap mode of transport is by tram which takes about 15 mins to the nearest Sheung Wan MTR station. It is a great way to experience the neighbourhood of Western District.
Tsui S. Couples China, August 28, 2011
Value for money

value for money, clean room
this is a very good hotel, worth the brand name of shangri-la. like an express version. quality service, extremely helpful and nice staff, clean room, though it is pretty small, it is highly value for money. good location, having restaurant and supermarket etc nearby. swimming pool is good as well. sea-viewed gym room. ovreall, good and really , value for money. more than expectation.
Lynette P. Couples Australia, August 28, 2011
Good location, service but unusual layout of room

Nice executive lounge. Good location.
We stayed on the upper floor but not nearly high enough to appreciate the sea view. We did pay for a harbor view room but we got a view of the sea between two tall buildings. The executive lounge was nice to hang out in. The view from the Lounge was very beautiful. The breafast buffet was just awful. We always stay at hotels that offers a buffet breakfast but the traders offered a below than average spread. The Asian selection was bad. We ended up eating outside at nearby shops. Thank goodness the food outside was excellent and cheap. Now the room layout was not to my liking. The first thing you see is the basin when you walk in. You are literally walking into the bathroom when you enter the room. Anyway I found it strange. The room was clean but small.
Marie A. Solo travelers Philippines, August 27, 2011
Accomodating & good service & pleasant hotel

executive lounge cocktail
staff are accomodating, good service and love to relax at the executive lounge for evening cocktail
Inga K. Families with older children Canada, August 25, 2011
Trendy despite the neighbourhood.

Great rooms, comfy beds, nice hotel.
Very nice rooms, helpful staff (they even printed my boarding pass for free) and a very "cool" hotel. Great location for commuting to the airport express train (with free shuttle bus!).
Guido R. Couples Italy, August 24, 2011
Lovely hotel and service with a smile

breakfast very good also the 28th floor happy hours!!!!
perfect stay very close to center and very clean. I suggest to book this hotel for people go to hong kong
Jessica T. Solo travelers United States of America, August 21, 2011
clean and modern but very small rooms!

Location, service
The hotel staff was very friendly and went out of their way to help with taxis and providing maps for directions. Though I didn't use the room for much else but sleeping it was quite small--for two people and their suitcases it would be too small but for one person it was just fine. The rooms are clean and modern with fantastic city views.
Darlene S. Couples Philippines, August 19, 2011
Great hotel with a view of the sea

Breakfast at the top
The bed occupies most of the room though it does have a "settee-like bench" where you can sit & relax if you don't want to sleep yet. The bed & pillows were very plush & comfortable. Our room has a very nice view of the harbour. The hotel also provides free shuttle service to the nearest MTR as well as port to Macau, very convenient. Wifi service is limited to the lobby but none in the room. The most beautiful experience of our stay is the breakfast they served called Breakfast at the Top. This is at the top-most floor of the hotel & you have a full view of the harbour while having your breakfast.
Joachim T. Families with young children Germany, August 13, 2011
good location with a stunning view on the high flo

nice club lounge
easy shuttle bus service to central station only about 12 minutes,from there you can go anywhere easily
Sow I. Families with older children Malaysia, August 11, 2011
Cosy room, clean & comfortable!

I love the neat layout of the room, the comfortable bed & pillows.
We are very happy while staying in Traders Hotel. Even though it's a small room but it has all you needed, from iron to an umbrella for a rainy day. The room is clean, bright & comfortable. The hotel front desk is very friendly and our ride on the shuttle bus to the Hong Kong airport station is very pleasant. We also enjoyed our morning breakfast on the 28th floor with the nice seaview. It's a plus here! We will definitely come back & stay here again.
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