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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong (Show on map)

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Formerly : Traders Hotel by Shangri-la
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Hotel Jen Hong Kong Hong Kong - Aerial View
Area: Hong Kong Island West Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
1217 reviews

Value for Money
8.1
Location
7.2
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1217)
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Amy J. Couples Australia, March 13, 2014
Great value. 5 start at 4 star prices

Staff, quality of rooms, food
9.7
My boyfriend and i stayed at traders for 4 nights. We had a traders club room on level 24. Which gave us access to the traders club on level 28. If you have the option book this. It will give you complimentary breakfast, snacks & beverages all day and canapés & beverages(inc alcohol) for "happy hour" 5:30 - 8pm every evening. Also business services. The hotel is tucked away nicely in the Western district of HK. A wonderful area to explore the local wares. Close to Mid - Level escalators & SOHO, Kennedy town & Sheung Wan, central & Wan Chai. The stand out excellence of the hotel came from the staff. Gucci the manager of the traders club remembered our names, she remembered what we like to eat & drink. And i also noticed she remembered many (if not all) of the other guests names. Our Maid - we unfortunately didn’t get her name was fantastic. She anticipated our needs, gave me an extra towel for my hair! She always replaced the water bottles and put my boyfriends where he likes it, beside the bed. Pros: Hotel shuttle bus. Excellent WiFi so fast and never cut out Food breakfast was fantastic, Lunch at Malacca was also great Outstanding Staff, always helpful, spoke english, very attentive Very spacious rooms Convenience store out side, bakeries & other eateries with in walking distance Quiet & luxurious feel to the hotel, different to the Hustle and bustle outside! Cons: There is not a MTR station with in walking distance BUT the hotel has a shuttle bus, the tram is a 3-5 minute walk away, taxis are cheap and easy to find. Or a walk to the closest station is about 30 mins. Thats all! We will be sure to stay here again, and any other Traders hotel around the world. They have made a lasting impression!
Trevor B. Couples United Kingdom, March 11, 2014
great

room and breakfast
9
excellent room and breakfast. good location with easy access to central hong kong
Foon Y. Groups Malaysia, March 9, 2014
Quite far from ShuengWan MTR station

Good front desk service, shuttle bus access to Central, clean room
8.7
Comfortable room, suggest to refer time table before take shuttle bus to central, room size is consider large compared with other hotels in hk
Kuo Y. Groups Taiwan, March 9, 2014
GOOD

FOOD . GOOD VIEW . GOOD ROOM
10
Francesca Y. Couples Singapore, March 7, 2014
Clean, newly renovated but far from Central

Clean, friendly staff, free shuttle to airport express station
7
Room was clean and nicely decorated (cream and white decor) but small. Enough for 2 people with small luggage. Staff was friendly and helpful. Location was a bit off - 30 min walk to central or take the Free shuttle bus to Central every hour. Taxi to Central HKD40-50.
Douglas G. Business travelers Canada, March 7, 2014
Goog 4 star hotel for short stay

Fast check in, clean, good location
7.3
I used Traders Hotel for a one night stopover. Good hotel, clean and close to HK central.
Tan Y. Solo travelers Singapore, February 23, 2014
Excellent

Easy access from airport, clean room and friendly staff
9
The stay at traders is excellent. The staff are friendly. There is shuttle bus to Hong Kong station. bath tube is too shallow. It's not really comfortable soaking. Bathtub stopper is faulty, hence I need to use my leg to press the stopper. There is a window side bed/sofa but it's a waste as curtain cannot fully be drawn up. Other than that, everything is okay. Can take A10 from the airport and hotel is just a 2 mins walk from the bus stop.
Boon C. Business travelers Malaysia, February 19, 2014
center located

attentive staff, cleanliness,shuttle bus service
7.7
Irene E. Couples Indonesia, February 10, 2014
Helpful

There's airport shuttle service, close to eating areas & port to Macau.
7.3
Stephanie L. Business travelers Malaysia, February 8, 2014
Clean, modern and good service

The rooms were clean and well-maintained with a very helpful team that attended to the guest's needs with ease
7.3
Though the hotel is not centrally located, it redeemed itself with a group of efficient staff members and the wonderful conditions of it's room. The free shuttle was a great addition and the location of the hotel has convenient access to places to eat and enjoy a taste of Hong Kong

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Customer Reviews - Hotel Jen Hong Kong, Hong Kong

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