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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong (Show on map)

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Formerly : Traders Hotel by Shangri-la
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Area: Hong Kong Island West Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
1237 reviews

Value for Money
8.1
Location
7.2
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1237)
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Mabel W. Couples United States of America, April 17, 2014
Comfortable Centrally Located City Hotel

Good location, Modern
8
Traders hotel is in a more local part of town, about 10 min taxi ride to Central (the city). However, there are more available local eats around the area. The hotel room itself is standard, modern décor, toiletries were international standard. Very straightforward room. However, parts of the room was dusty. And to note, there seems to be quite a lot of Mainland China tourists staying here, as we noticed busses of them downstairs at times, but that didn't bother us much. Very easy to catch public transport or taxis downstairs. We would stay here again.
Winston C. Business travelers Philippines, April 16, 2014
Not a good location expected from a shangrila hote

Free internet, fast check in and check out.
6.3
Overall satisfactory but the cleaning lady, leaves much to be desired, ex the glass that my wife used still has lipstick when we came back, meaning the cleaning lady just put the glass back without washing, did not provide new soap for several days until I complained at the front desk, and just wonder why the policy of not giving toothbrushes unless asked for?
Matthew M. Couples Australia, April 16, 2014
Good quality, centrally located hotel

Location, price, food
7.7
A good choice for a short stay in Hong Kong, for business or leisure. Not very atmospheric, but a solid product at the right price.
Diana M. Families with young children Philippines, April 14, 2014
Nice stay, hassle free.

Free Shuttle Service, Free Internet Access, Near to Shopping Areas
8
I am pleased with our stay. Wifi is very good, Room is quite small but comfortable and clean enough. They also provide free shuttle service. Location is also good, near to shopping areas.
Lay C. Business travelers Singapore, April 2, 2014
Comfortable stay in a well equipped room

comfortable bed, attentive staff, free shuttle service
9.3
I truly enjoyed my stay at Traders Hong Kong. The room may not be big, but can see that every detail is well thought of. All the necessary items are provided. Though the reception is under renovation, the temporary counter is as efficient - check-in and check-out is easy and fast. The staff are friendly, professional and able to give good and prompt response to our enquiries, e.g. time schedule and fee of public buses, suggestions for good local food/cafes. The queen-size bed turned out to be bigger than the usual king bed in most other hotels.
Jason S. Couples Singapore, April 1, 2014
Great and affordable 5 star stay

1) Awesome staffs who are attentive and going to extra lengths to meet your requirements
9.3
Vernon L. Families with older children Singapore, March 31, 2014
Cosy Hotel that is well-connected to transport

cosy, friendly, good local food nearby
8.7
This hotel is a good choice for a stay in a more suburban , quieter part of Hong Kong Island. Staff are attentive and speak good Cantonese, English, Japanese and Mandarin. Surrounded by supermarkets and many local eateries and even a wet market complex. Hotel has a good shuttle bus service to Hong Kong MTR Station and good wireless internet in the room.
Cynthia Y. Business travelers Singapore, March 30, 2014
Loved the entire stay there

Hotel overall's standard, cleaniness, food
10
Good hotel
Yin W. Business travelers Malaysia, March 28, 2014
Comfortable hotel with good value

Friendly staff, plenty of good food at surrounding area, clean room
9
Christiya L. Families with young children Singapore, March 22, 2014
Value for money with clean room and free wifi!

Free wifi, clean room and friendly staffs
8.3
It was important to have stable wifi access with simple login and this was indeed provided in Traders Hotel by Shangri-la. Staffs were friendly and helpful. Check-in and check-out process was a breeze with the booking made via agoda. Good shuttle bus service but if the frequency could be increased, that will be even better.

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Customer Reviews - Hotel Jen Hong Kong, Hong Kong

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