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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong (Show on map)

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Formerly : Traders Hotel Hong Kong and rebranded by Shangri-La Hotels and Resorts
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Hotel Jen Hong Kong Hong Kong - Aerial View Hotel Jen Hong Kong Hong Kong - Lobby Hotel Jen Hong Kong Hong Kong - Bathroom Hotel Jen Hong Kong Hong Kong - Interior
Area: Hong Kong Island West Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 1245 reviews

Value for Money
8.1
Location
7.2
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1245)
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Jiayu F. Families with older children China, August 7, 2015
Very nice hotel

Staff are very helpful and surprised us with a birthday cake. Very close to MTR. Good shower.
9.3
discovered a great hotel in Hong Kong!
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Brian C. Couples Philippines, July 30, 2015
Upscale and Trendy

Staff Service, Room Design, Amenities
8
Stayed for 1 night only, but had a very good experience. Staff was very friendly. Location is unbeatable. Will stay here again soon.
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Jentry C. Families with older children Singapore, July 19, 2015
4* rates but 3* service

None
5.7
Need to change at central station to reach HKU station if you are travelling places among the red line route it can be a hassel after a long day. A complimentary birthday cake was provided after informing the hotel to arrange the suprise for my son, but my other request was ignored after the hotel GM replied. They charged for wordings on the cake, the cake brought to the room by the staff without plates n knife. Not even any complimentary newspaper or fruits platter, knowing is a birthday trip, I just feel there isn't any personal touch. No bellman in this hotel to help with luggage or hail for taxi. Hotel located in a not happening neighborhood. You can get better deal elsewhere.
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Karla P. Families with young children Canada, June 15, 2015
Excellent service

Service, room, breakfast
9.7
As a mom travelling alone with 2 young children, I really enjoyed my stay here. The staff were fantastic and very helpful in meeting my needs. They were kind and polite to my children as well. The breakfast in the club room on the 28th floor was great as well. And now with the MTR around the corner, the location is fantastic.
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Joon K. Business travelers Malaysia, June 8, 2015
Even better after rebranding to Jen from Traders.

1) Great Accessibility and Connectivity. 2) Comfortable Room and Immaculate Housekeeping Standard. 3) Always Friendly, Efficient and Helpful Staff.
9.3
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Michael K. Solo travelers Denmark, May 8, 2015
Great hotel, good value for money

Staff exceeded expectations with room upgrade, knew my name and late check-out
7.3
Very good !
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Samuel H. Couples Malaysia, May 3, 2015
Convenience

Proximity to MTR, food and comfortable rooms
8
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Joonseok O. Business travelers South Korea, April 30, 2015
good

all
10
good
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Michael K. Couples Denmark, March 30, 2015
Great Staff !

Staff very friendly and helpful, from housekeeping to executive floor. Conveniently located next yo the MTR
8
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Shane O. Business travelers United Kingdom, March 6, 2015
Good business hotel - now with MTR on the doorstop

Value for money, Staff efficiency, Location
7.7
I've stayed here before several times as it is nearly always very good value by Hong Kong standards, but was delighted this time to discover the MTR extension was complete and there is a newly opened station - Hong Kong University (HKU)- just 2 minutes walk from the hotel. The hotel has been recently rebranded (used to be Traders Hotel) and is a bit more hip and cool. Room size is good by Hong Kong standards and the higher floor harbour view rooms have fantastic views.
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Customer Reviews - Hotel Jen Hong Kong, Hong Kong

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