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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong (Show on map)

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Formerly : Traders Hotel Hong Kong and rebranded by Shangri-La Hotels and Resorts
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Hotel Jen Hong Kong Hong Kong - Aerial View Hotel Jen Hong Kong Hong Kong - Lobby Hotel Jen Hong Kong Hong Kong - Bathroom Hotel Jen Hong Kong Hong Kong - Interior
Area: Hong Kong Island West Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 79 reviews

Value for Money
8.2
Location
7.6
Staff Performance
8.2
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
7.5
Families with older children (79)
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Jiayu F. Families with older children China, August 7, 2015
Very nice hotel

Staff are very helpful and surprised us with a birthday cake. Very close to MTR. Good shower.
9.3
discovered a great hotel in Hong Kong!
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Jentry C. Families with older children Singapore, July 19, 2015
4* rates but 3* service

None
5.7
Need to change at central station to reach HKU station if you are travelling places among the red line route it can be a hassel after a long day. A complimentary birthday cake was provided after informing the hotel to arrange the suprise for my son, but my other request was ignored after the hotel GM replied. They charged for wordings on the cake, the cake brought to the room by the staff without plates n knife. Not even any complimentary newspaper or fruits platter, knowing is a birthday trip, I just feel there isn't any personal touch. No bellman in this hotel to help with luggage or hail for taxi. Hotel located in a not happening neighborhood. You can get better deal elsewhere.
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Thomas O. Families with older children Malaysia, March 1, 2015
Great Hotel. Room very clean and neat.

Great layout, clean & cosy.
6.7
Wonderful! Which there are good eating places. Location a bit out.
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Kwangwen C. Families with older children Taiwan, February 19, 2015
clean room with a tub

free wifi, near subway, near many restaurants
9.7
The gym was a nice touch. staff were friendly. had fast speed wifi.
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Myrna T. Families with older children Philippines, January 12, 2015
nice hotel

value for money, accessible to metro train and restaurant
6
Very good, and thank you
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Hui Y. Families with older children Singapore, April 26, 2014
Could be better

Cleanliness
7
Not the typical Traders Hotel standard in the rooms. Rooms were small and had the wash basin next to the door at entrance. There was no physical toilet but just two small glass doors, one to the bath and the other to the washroom.
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Vernon L. Families with older children Singapore, March 31, 2014
Cosy Hotel that is well-connected to transport

cosy, friendly, good local food nearby
8.7
This hotel is a good choice for a stay in a more suburban , quieter part of Hong Kong Island. Staff are attentive and speak good Cantonese, English, Japanese and Mandarin. Surrounded by supermarkets and many local eateries and even a wet market complex. Hotel has a good shuttle bus service to Hong Kong MTR Station and good wireless internet in the room.
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Boon S. Families with older children Singapore, February 7, 2014
very comfortable and pleasant

cleaniness, quick response from staff, next to local restaurants and shops
7.7
No problem, very comfortable and love it. We have been to Hong Kong many times and always stay at Traders Hotel. It is a bit far from the city but the cabs are everywhere and it is very reasonable rate. We also love talking to the taxi drivers who are always witty, friendly and full of wisdom. We love their humours!
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Sum K. Families with older children Malaysia, January 28, 2014
good stay and pleasant environment

clean, nice and good service
8
good environment,pleasant stay & happy
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Yong X. Families with older children Malaysia, December 27, 2013
Clean and friendly staff.

Good customer services, clean and value of money.
8.7
My family and I love this hotel. Although its quite far from Central and no MTR around, but hotel offer bus transit service. Staff is helpful and the hotel is clean.
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Customer Reviews - Hotel Jen Hong Kong, Hong Kong

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