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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong (Show on map)

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Formerly : Traders Hotel by Shangri-la
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Area: Hong Kong Island West Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1186 reviews

Value for Money
8.1
Location
7.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1186)
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Stephen G. Couples United Kingdom, October 13, 2014
A good base

Clean, comfortable, handy for trams and buses
8.7
Enjoyed our stay at Hotel Jen. Name changed from Traders during our stay. Didn't try the food in the hotel as we ate out with friends. If you have children with you McDonalds is almost next door and a seven eleven round the corner. Just two criticisms. Hotel transport doesn't go all the way to the airport, just as far as central MTR. However bus that goes to airport is cheap and close to hotel and taxis are not expensive. Pool is on the rooftop but was closed one evening and the following day due to a private function. Not good for hotel guests. May have been associated with the hotel name change celebrations, I don't know. Maintenance is good. We reported our fridge as not working, it was changed within an hour. We would recommend this hotel.
Keith M. Couples United Kingdom, October 8, 2014
A Reasonably Priced Hotel in the Western District

Friendly, helpful staff. Convenient for public transport. Clean and contemporary.
8.7
We needed a hotel close to Kennedy Town, and the Hotel Jen fitted the bill perfectly. We booked a Club Room on the 22nd floor with harbour view. The room was of average size, but contained all the necessary conveniences, with a comfortable bed. We enjoyed the great views of activity in the harbour. I would have preferred a separate bathroom, rather than the bathroom being integral to the room, with the wash basin being immediately on the left as you entered. It seemed an unusual arrangement. Access to the top floor Clubroom, with breakfast and complimentary evening cocktails was included. There was a fair choice of reasonably tasty options for breakfast. For other breakfast options, 7-11 and McDonalds are a few steps away. Trams and buses are close by, as are a couple of shopping centres. Housekeeping is of a particularly high standard. There is a free hotel courtesy bus to Central, which we did not use, but which is extremely convenient nonetheless. I would definitely book this hotel on future visits to Hong Kong Island.
Richard L. Business travelers Hong Kong, September 20, 2014
Bad staff performanc

Convenient location
4.7
Bad staff performance. I checked in at 4pm. Staff asked me to wait. After 15 min, I follow up and the same staff asked me to wait another 15 min because of full house yesterday. What concerns me with your hotel's full house? I only want a up to standard service.
Priyank S. Groups India, September 16, 2014
Awesome!

Price, staff, interiors
10
Lo S. Couples China, August 31, 2014
hong kong hotel

clean tidy and efficient
10
great
William B. Business travelers United States of America, August 29, 2014
Great inexpensive choice for business travellers

location price convenience
9
been staying here for years since before traders took it over - very convenient clean if on HK island side for work and not working for a large corp
Swee L. Couples Malaysia, August 8, 2014
satisfaction

location, accessibility to convenience, clean room
7
Satisfied. Room Wifi not stable with frequent disruptions. Carpet at room corridor needs change. Bus shuttle from HK Central st.to hotel is not docked at the lower floor and needed to look out in the drop off main entrance. Could miss this hourly shuttle in the late morning and afternoon.
Cyril B. Business travelers Switzerland, July 18, 2014
clean, good condition, swimming pool

swimming pool on the roof, the executive floor with free food and drinks, shuttle to central
6.7
swimming pool on the roof, the executive floor with free food and drinks, shuttle to central
Chew S. Couples Malaysia, July 14, 2014
Comfortable Hotel

Staff Helpfulness Cleaniness and Cozy
9
Good and nothing to complain about.
Boon W. Business travelers Malaysia, June 28, 2014
Great

Service Good nearby restaurants
7.7
Good , quiet and clean. Should have in house local hongkong cuisines

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Customer Reviews - Hotel Jen Hong Kong, Hong Kong

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