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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong (Show on map)

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Formerly : Traders Hotel by Shangri-la
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Area: Hong Kong Island West Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
74 reviews

Value for Money
8.3
Location
7.7
Staff Performance
8.2
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.7
Food/Dining
7.5
Families with older children (74)
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Hui Y. Families with older children Singapore, April 26, 2014
Could be better

Cleanliness
7
Not the typical Traders Hotel standard in the rooms. Rooms were small and had the wash basin next to the door at entrance. There was no physical toilet but just two small glass doors, one to the bath and the other to the washroom.
Vernon L. Families with older children Singapore, March 31, 2014
Cosy Hotel that is well-connected to transport

cosy, friendly, good local food nearby
8.7
This hotel is a good choice for a stay in a more suburban , quieter part of Hong Kong Island. Staff are attentive and speak good Cantonese, English, Japanese and Mandarin. Surrounded by supermarkets and many local eateries and even a wet market complex. Hotel has a good shuttle bus service to Hong Kong MTR Station and good wireless internet in the room.
Boon S. Families with older children Singapore, February 7, 2014
very comfortable and pleasant

cleaniness, quick response from staff, next to local restaurants and shops
7.7
No problem, very comfortable and love it. We have been to Hong Kong many times and always stay at Traders Hotel. It is a bit far from the city but the cabs are everywhere and it is very reasonable rate. We also love talking to the taxi drivers who are always witty, friendly and full of wisdom. We love their humours!
Sum K. Families with older children Malaysia, January 28, 2014
good stay and pleasant environment

clean, nice and good service
8
good environment,pleasant stay & happy
Yong X. Families with older children Malaysia, December 27, 2013
Clean and friendly staff.

Good customer services, clean and value of money.
8.7
My family and I love this hotel. Although its quite far from Central and no MTR around, but hotel offer bus transit service. Staff is helpful and the hotel is clean.
Yong X. Families with older children Malaysia, December 27, 2013
Friendly Staff

Friendly Staff, Nice location, good food
8
We love it. Please ask the staff about the hotel free bus transit schedule, it helps a lot to getting out to city.
Pedro F. Families with older children Portugal, December 22, 2013
Friendly staff, decent hotel

Staff, Price, Shuttle
6
Not the best choice in terms of MTR Station location but there is a shuttle service from the hotel to Central Station. Everything else is balanced for the price.
Weerawit K. Families with older children Thailand, December 22, 2013
Good hotel

Location
8.7
Danilo M. Families with older children Philippines, December 13, 2013
Relaxing stay

The rooms are comparatively larger than the other hotels in hongkong. Peaceful and quiet surroundings at the same can access public transportation . Good restaurants near the hotel.
7
Overall it was a relaxing stay. The staff were accommodating and helpful. The size of the rooms was adequate. Although far from the mtr, other means of public transportation are easily accessible. We didn't eat in the hotel's restaurant as it has limited variety. I suggest that management look into this as this will definitely add value to the hotel. I would recommend hotel guests to eat at A plus restaurant which is about 3 minute walk from the hotel. Good food! The fitness center is fine although I suggest that higher weights be added to the dumb bells. The pool is reasonable in size but didn't use it because of the super cold weather during December. For those who are going to hongkong west, I highly recommend this hotel. Just book several months ahead so that you can avail of the early bird promo.
Aonan L. Families with older children New Zealand, October 27, 2013
it was a great experience

friendly staff, relatively spacious room and close to restaurants
7.7

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Customer Reviews - Hotel Jen Hong Kong, Hong Kong

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