2015
Very good 8.0
Based on 747 reviews

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About Hotel Jen Manila

Description

Rebranded by Shangri-La Hotels and Resorts in late 2014, Hotel Jen Manila on Roxas Boulevard is just 400 meters from Manila's conference and exhibition centers. Its rooms offer LCD TVs and views of Manila Bay and Roxas Boulevard. The property is just a 20-minute drive from Ninoy Aquino International Airport.

Hotel Jen Manila provides guests with recreational facilities such as the Paseo del Sol outdoor swimming pool, children's wading pool, and a fitness center. The hotel also offers in-room massage.

The signature restaurant - Kitsho - serves authentic Japanese cuisine and houses a cozy bar. Asian cuisine and an international lunch buffet is served at Latitude. The Lobby Lounge offers nightly entertainment while Coffee.com offers light fare and broadband Internet access.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • massage

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • photocopying
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Filipino
  • Japanese
  • Korean
  • Malay
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Policies

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200 PHP
Breakfast Charge (when not included in room rate): 830 PHP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 7.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 19
Number of Restaurants: 2
Number of Rooms : 312
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.8
  • Location 7.9
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.4

R D.
United States
July 21, 2016
One night in Manila in transit
Decent hotel

Todd A.
United States
July 17, 2016
Hotel Jen is awful
The hotel picture on any hotel site is not same in person this hotel is musty, dirty I wouldn't recommend this hotel. It's amazing that this hotel rated 4star it's should been 1or 2 star only I hate this hotel..

Jeanne W.
United States
July 06, 2016
Good for family. Great food options.
Great hotel. Food selection at breakfast was great. We were in the club level and the staff was friendly and accommodating. The pool and the gym were not updated, it would have been an excellent rating.

Margaret T.
Philippines
July 04, 2016
Not that satisfied
Got 2 rooms. Our room's carpet had some ketchup stains. The other room's toilet didn't have a bidet unlike ours. Overall though, gave us a relaxing stay.

JongHyeok K.
Philippines
June 22, 2016
good
Good

Yu C.
Canada
June 21, 2016
Good all around
Breakfast wasn't the best I've had at hotels of this level.

Edna L.
Brunei Darussalam
June 20, 2016
Wonderful stay
Have stayed twice. Wonderful stay. Ordered room service during recent stay. Had it placed on the coffee table. Glass table top wasn't secured. Food platter dropped and food were completely wasted. Was offered no compensation. We had to pay another round of room service that night.

Alelie C.
Philippines
June 12, 2016
Still one of my favorite hotel in Manila
We stayed at an executive suite again and this hotel never failed to meet our expectations. The room was huge and they gave us an access to the club lounge where we can eat and drink for free. The staff are very accommodating and they are very warm to all the hotel guests :)

Muhammad A.
Singapore
June 05, 2016
Good location
Really like the location, which was a short walk from where my conference was held & near to some shopping malls.

Iris C.
Philippines
June 04, 2016
Very nice hotel
They upgrade our room. Very accommodating specially Ms. Gian Carla the hotel supervisor two thumbs up.


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