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People love this hotel for:
    Nearest transport:
  • LRT 1 Vito Cruz Station (0.9 Km / 11 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Ninoy Aquino International Airport (5.9 Km)
    Customer comments:
  • "Comfortable rooms", "Good location", "Helpful staff"
    Top nearby attractions:
  • Roxas Boulevard (0.1 Km / 2 min walk)
  • Cultural Center of the Philippines (0.3 Km / 4 min walk)
  • Star City (0.4 Km / 5 min walk)
  • Manila Zoo (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

Hotel Jen Manila

3001 Roxas Boulevard, Malate, Manila, Philippines 1305 (Show on map)

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"Staff friendliness, great facilities and room..."

Min, Malaysia September 30, 2015
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Features of Hotel Jen Manila

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • pool (kids)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

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Hotel Description
Rebranded by Shangri-La Hotels and Resorts in late 2014, Hotel Jen Manila on Roxas Boulevard is just 400...see more Rebranded by Shangri-La Hotels and Resorts in late 2014, Hotel Jen Manila on Roxas Boulevard is just 400 meters from Manila's conference and exhibition centers. Its rooms offer LCD TVs and views of Manila Bay and Roxas Boulevard. The property is just a 20-minute drive from Ninoy Aquino International Airport.

Hotel Jen Manila provides guests with recreational facilities such as the Paseo del Sol outdoor swimming pool, children's wading pool, and a fitness center. The hotel also offers in-room massage.

The signature restaurant - Kitsho - serves authentic Japanese cuisine and houses a cozy bar. Asian cuisine and an international lunch buffet is served at Latitude. The Lobby Lounge offers nightly entertainment while offers light fare and broadband Internet access.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (635)

Business travelers (212)

Couples (169)

Solo travelers (150)

Families with young children (38)

Families with older children (24)

Groups (42)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (635)
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KEITH W. Families with young children
United Kingdom, October 05, 2015
Excellent suite room

Have stayed before several times. Now been re-branded. We had an (expensive) suite room, but worth it for the space & access to Floor 19 Club Room with phenomenal view and afternoon tea and evening tremblers.
martin D. Solo travelers
United Kingdom, October 05, 2015
Business hotel with really helpful friendly staff

Management, Staff, Location
Great team of managers and staff - really friendly and helpful. Hotel feels tired and in need of an upgrade. Rooms really noisy at night due to busy road and construction site.
Ruben E. Families with older children
United States of America, October 03, 2015

location, service, staff
No complaints.........good service, friendly and courteous staff.
Kirk A. Couples
Canada, October 06, 2015
Favorite hotel in the area so far

Staff, Pool, Staff
Have now stayed at Hotel Jen several times and will be back. The best thing about the hotel is the staff by far, everyone from the security guard to the restaurant chef are always smiling and willing to please. Great people make for a great stay.
Min C. Business travelers
Malaysia, October 07, 2015
Best stay in malate

Staff friendliness, great facilities and room
The officer,Gloria was most friendly and was introducing the facilities and I upgraded to use the club facilities. I was very amazed by the beautiful sight from the clubhouse, it was really nice! Near to mall of Asia, this is also an advantage. Will come back again
pamela V. Solo travelers
Philippines, October 01, 2015
Impressed and its worth the money being paid

Clean, comfortable, affordable
Comfortable the food is good
Anthony B. Families with older children
Australia, October 07, 2015
One Night in Jen

Proximity to airport, room availability & staff performance
Hotel Jen was just fine. On Roxas boulevard was never going to be the right location but if you're ok to taxi in and out then this is a reasonable choice. This is quite an old hotel (previously Traders) but has been well maintained and the updated decor is quite ok. Breakfast was acceptable but not special. The staff were friendly, competent and accommodating.
Gomer M. Families with young children
Philippines, September 27, 2015
value for money hotel

price location comfort
comfy and relaxing
Michael C. Solo travelers
Australia, September 21, 2015
Overnight stay

Friendly staff, convenient location, comfortable room
Good rooms and great staff, food could be improved though
Greg C. Solo travelers
United Kingdom, September 23, 2015
not 4 star hotel

Staff friendly enough and food was average
Hotel Jen was a good location/distance from airport. Staff were friendly enough when we needed anything. However our floor and our room and a very strong smell of mould/damp. There was also stains on the carpet in the room. I am glad we only were there for one night as I would not like to stay there any more.

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