2015
Very good 8.0
Based on 754 reviews

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About Hotel Jen Manila

Description

Rebranded by Shangri-La Hotels and Resorts in late 2014, Hotel Jen Manila on Roxas Boulevard is just 400 meters from Manila's conference and exhibition centers. Its rooms offer LCD TVs and views of Manila Bay and Roxas Boulevard. The property is just a 20-minute drive from Ninoy Aquino International Airport.

Hotel Jen Manila provides guests with recreational facilities such as the Paseo del Sol outdoor swimming pool, children's wading pool, and a fitness center. The hotel also offers in-room massage.

The signature restaurant - Kitsho - serves authentic Japanese cuisine and houses a cozy bar. Asian cuisine and an international lunch buffet is served at Latitude. The Lobby Lounge offers nightly entertainment while Coffee.com offers light fare and broadband Internet access.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Vending machine

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Elevator
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]
  • Doorman

Business & money services

  • Photocopying
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Filipino
  • Japanese
  • Korean
  • Malay
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Policies

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200 PHP
Breakfast Charge (when not included in room rate): 830 PHP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 7.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 19
Number of Restaurants: 2
Number of Rooms : 312
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.9
  • Location 7.9
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.4

Charisma M.
Philippines
August 22, 2016
Comfort and Attention
Very attentive staff; great selection of food

Helena N.
Australia
August 14, 2016
Family holiday
Everything great here. Got upgraded for a small fee. View fantastic. Staff very helpful. Good security.

Soon G.
Singapore
August 10, 2016
Great service
They all frontline and backend staff been very supportive and help in one way or another. Thanks for making my stay in Metro Manila wonderful.

Soon G.
Singapore
August 10, 2016
Excellent stay
Dear all at Hotel Jen, You guys been wonderful to me and my guests during our stay since last Friday to yesterday morning. Best regards Lionel

Ramon A.
Philippines
August 01, 2016
Great stay
It was the first time I used this hotel. Being someone particular with hotel comfort, this is a great place to stay in again

Manoj W.
Sri Lanka
July 29, 2016
Very good
Good location, and easy to get in and out of. Very good breakfast, great view & facilities at the club lounge. Well trained staff. Most likely my new location in Manila!

R D.
United States
July 21, 2016
One night in Manila in transit
Decent hotel

Todd A.
United States
July 17, 2016
Hotel Jen is awful
The hotel picture on any hotel site is not same in person this hotel is musty, dirty I wouldn't recommend this hotel. It's amazing that this hotel rated 4star it's should been 1or 2 star only I hate this hotel..

Jeanne W.
United States
July 06, 2016
Good for family. Great food options.
Great hotel. Food selection at breakfast was great. We were in the club level and the staff was friendly and accommodating. The pool and the gym were not updated, it would have been an excellent rating.

Margaret T.
Philippines
July 04, 2016
Not that satisfied
Got 2 rooms. Our room's carpet had some ketchup stains. The other room's toilet didn't have a bidet unlike ours. Overall though, gave us a relaxing stay.



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