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Hotel Jen Manila

3001 Roxas Boulevard, Malate, Manila, Philippines 1305 (Show on map)

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Formerly : Traders Hotel - Manila
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Area: Malate Number of Rooms: 312
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 608 reviews

Value for Money
7.7
Location
7.9
Staff Performance
8.3
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (608)
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Jan D. Business travelers Netherlands, June 23, 2014
8 years a regular guest I felt not welcome anymore

safety, friendly staff, good acces
6
Some new regulations gave the impression that the hotel has changed it's aims.. EMPTY minibar, just a moderaty availability of dining-in......"sorry sir, out of stock" was repeatetly heard. Yes we know, even you are a so called "Club member" also on the "club floors" we do not provide some services anymore...... If you wish to have some drinks in the minibar you can buy them in the cofeshop ground floor, ( a prepacket paperbag with 1 tin beer (not regular beer, but some old stock San Miguel Pale pilsen)+ 1 softdring and some old crackers......Understandbly it was not cooled, very nice to bring to your own room at the 18th floor.....One need minimal 2 of those bags...lots of crackers, and no cold drinks.... after complaining : But you can use our roomservice.... they bring you all.....but not the truth.... Dear management, change your rules again , or make it a cheap tourist hotel !!!!!!!!!
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Zyn T. Business travelers Singapore, June 21, 2014
Clean and Pleasant stay

Clean, Convenient and Fuss Free
7.3
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Zyn T. Business travelers Singapore, June 20, 2014
Affordable and affordale

Clean, Affordable, Good location
7
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Torsten J. Solo travelers Malaysia, June 20, 2014
easy to airport

easy to airport and convention centre
7.3
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Kho S. Business travelers Singapore, June 20, 2014
Not as good as expected

location
6
breakfast is terrible with very limited choice location is good hotel room is normal
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Richard B. Solo travelers United States of America, May 30, 2014
Nice and comfortable

19th floor lounge and morning breakfast and view
6.3
Good. Rooms could have at least one bright light in them.
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France M. Business travelers United Kingdom, May 30, 2014
great Hotel

stylish, nice staff, great service
8
Actually booked this hotel by mistake! Was looking for the shangri La Makati - and this came up...not same location as what i was looking for but very convenient for Airport! Since I was just staying one night that was perfect- Very nice hotel.
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Sumin Y. Business travelers Malaysia, May 16, 2014
Everything went smoothly as expected

Efficient and attentive staff, quick check in and nice room
7.3
A very short and pleasant one.
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Jessie B. Solo travelers Philippines, April 25, 2014
Very Good

Room, Service, Location
8.3
It's a great experience. The food is great
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Xavier C. Solo travelers France, April 20, 2014
Very Good location by the bay but old hotel

Good location / View on the bay / Close to airport
6
Stayed a few nights seightseeing Manila before a business trip. The hotel is getting old with obvious signs of running down in the furniture, bathroom etc ... So don't expecvt teh usual Traders / ShangriLa standards. But good location and nice view on the bay.
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Customer Reviews - Hotel Jen Manila, Manila

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