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Hotel Jen Singapore

1a Cuscaden Road, Orchard, Singapore 249716 (Show on map)

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Formerly : Traders Hotel Singapore
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Area: Orchard Number of Rooms: 546
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
2045 reviews

Value for Money
7.2
Location
7.8
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (2045)
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Jing S. Couples Singapore, July 27, 2014
Good, clean and friendly staff

Attitude of staff was good. they are friendly. As for location, it's not that perfect. Got shopping just behind. But a distant to Orchard Road.
7.3
Sean T. Couples Singapore, July 27, 2014
bad service

room comfort, nice bed and bath, good cesar salad by room service
5.3
booking was not recognised, check in was very slow took about 45mins, requested for high floor but was asked to pay extra for it. In room, requested for champagne glasses but bell boy came 30mins later telling me the whole entire hotel didn't have any. Morning there was a queue at breakfast, waited 30mins for a table. Most infuriating issue was checking out had another queue and had to wait again, I was asked to pay for the room due to the staff not informing that I had booking by the staff who checked me in and the last straw was when I was given a used complimentary carpark ticket by the front desk. Ended up paying for parking at the hotel, left feeling infuriated.
Dareka L. Families with young children Singapore, July 27, 2014
Centrally located

location food service
8
Good and value for money
Tai B. Couples Singapore, July 27, 2014
Value for money !

The room service food was nice ! And staff are very friendly
8
Good stay, will be back ! If only check in waiting time can be shorter. Clean rooms, nice restaurants, pool, link way to tanglin mall. A stone's throw away from botanic gardens.
Danis A. Solo travelers Indonesia, July 27, 2014
Old hotel

Location, service and value
8
Old hotel need to upgrade a little. Good service thou
Tang L. Couples Malaysia, July 27, 2014
Good hotel

food, comfort, good staff
8.3
I had a staycation and was my birthday on the month of July, 2014. i was suprised by the hotel staff..not because of the cake but the thoughful its make my day. The food is really in good Quality and even my husband love it too..compare to other hotels.
Si Y. Couples Singapore, July 27, 2014
Good for short stays!

Non-crowded pool
8
1) Check-in was slow. There were only about 3 counters available even during peak hours. 2) Furniture is quite old.
Robina G. Solo travelers Singapore, July 26, 2014
Overall. 4 thumbsup

Spacious, food is amazing, the rooms are wonderful
8
I enjoyed it
Pang T. Business travelers Malaysia, July 26, 2014
Good

Location, Clean and meal
8
Aravindan D. Business travelers Malaysia, July 26, 2014
Good business traveller hotel

Convenience, staff and food
7.7
It was very good. Valuable assistance given by staff and convenient location to shopping mall

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Customer Reviews - Hotel Jen Singapore, Singapore

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