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Hotel Jen Singapore

1a Cuscaden Road, Orchard, Singapore 249716 (Show on map)

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Formerly : Traders Hotel Singapore
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Area: Orchard Number of Rooms: 546
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1955 reviews

Value for Money
7.2
Location
7.8
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (1955)
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Jill W. Couples Australia, September 18, 2014
Holiday stop over pleasant hotel

View from room, room facilities, and pool
8.7
Pleasant and convenient.
Bee L. Business travelers Malaysia, September 17, 2014
Stay quality and Rebranding notice

Food, location, part of shangrila group
6.7
I was placed near the end of the wing, it was quite noisy at night. Not a good stay this time round at all but having stayed there for over 10 times this year alone - other rooms can be better and more peaceful. Conversion notice to Jen Hotel worries me a little as I wonder if the new rebranded hotel will still provide the loyalty points for golden circle members.
Judy T. Couples Malaysia, September 15, 2014
Comfortable stay

Good breakfast. Free parking. Free wifi
8
Good!
Lai Y. Couples Malaysia, September 14, 2014
disappointing 4star hotel

location | f&b choices nearby | convenience from the location
5
it was a disappointment for a 4star hotel. there were holes on the curtain and bedsheet. bathroom & bath tub were disgusting i was unsure of where to stand in it. there were unidentified permanent stains in the bath tub while the ventilation fan looks like it's never been cleaned. tv remote didn't work. the switches were on the walls were fixed out of place [not straight] , there are better choices. regular housekeeping should be maintained even if the management tends to rebrand the hotel in sept. this depicts the value of your appreciation towards your customers. will not recommend this place to anyone.
Craig D. Business travelers Hong Kong, September 11, 2014
Not impressed

Staff, Location, Club Lounge
6
The room was old and worn so I tried to stay there as little as possible. Minimal TV channels, and most of them not in English - good luck if you want to feel like you live in 2014.
Wyman L. Couples Singapore, September 11, 2014
Pleasant and clean hotel

Clean, nicely spaced rooms, good location
6
Overall a pleasant stay in Traders
Gill L. Couples United Kingdom, September 8, 2014
A relaxing place to stay

Friendliness and courtesy of all the staff. The wide range and choice of food available.
9.3
Excellent. We have stayed here previously, and would do so again. As mentioned above, our stay was made even more pleasurable by the friendliness of the staff. The hotel is in a good position, for shops and the free shuttle bus is useful.
Amanda O. Couples Singapore, September 7, 2014
Rooms need renovation, but service is superb

Service, Prompt Response, Location
8
Stay was great, however rooms need a little renovation or change of furniture. Bedside table is in bad condition. However that wasn't an issue. Service is very good!
Adrian T. Couples Singapore, September 7, 2014
Good Service, Good Location, Good Breakfast

Good Service, Good Location, Good Breakfast
9.7
Went as a staycation. Pretty good. Service was excellent and so was the breakfast. Pool side was nice and the room, though smaller, was reasonable. Might be back.
Yuk L. Solo travelers Singapore, September 7, 2014
Warmest staff with good service

Quite, Price okay and Nice view
6.3

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Customer Reviews - Hotel Jen Singapore, Singapore

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