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Hotel Jen Tanglin Singapore

1a Cuscaden Road, Orchard, Singapore 249716 (Show on map)

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Formerly : Traders Hotel Singapore
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Area: Orchard Number of Rooms: 546
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 2054 reviews

Value for Money
7.2
Location
7.8
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.4
All reviews (2054)
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Chung-Yung J. Families with older children Hong Kong, July 31, 2014
Service

excellent service by the staff, especially the Duty Manager
8.3
Fenny M. Families with older children Indonesia, July 29, 2014
Holiday trip

Comfortable bed, large bed and clean
8.7
We are satisfy with this hotel. Because the bed is very comfortable and also very large. Nice room and clean. The minus part of this hotel is we need along walk to the ion orchard. There is no bus terminal or mrt station near the hotel. But they provide shuttle bus from 12.00pm till 8.00 to orchard mrt station or to takashimaya, but if you're going out late u need to use taxi to reach there.
Nelly C. Families with young children Malaysia, July 29, 2014
bad

Hotel Jen Singapore
4.3
not good
Marco T. Couples Indonesia, July 28, 2014
clean cozy spacey

friendly staff nice environment and in the heart of the city
6
I love staying at this hotel because of the vibe location and the environment. Perfect for couple who loves getting a sightseeing in Singapore
Kum H. Couples Malaysia, July 28, 2014
My stay at Traders Hotel, Singapore

fast check in, free parking for in-house guests, free wi-fi
6.7
it was ok... convenient as it is beside the mall, hotel is a little aged though
Chithra S. Families with older children Malaysia, July 28, 2014
Stay in Spore

Comfort, Convenient and Location
9.7
I stayed three nights and enjoyed the hospitality rendered to me. Hotel was close to Orchard MRT station approximately 15 minutes walk.
Lim C. Couples Singapore, July 28, 2014
Good location but LOUSY customer service

Location, WIFI, spacious room
8.3
Experience could be a lot better if the staff do not come around knocking on the door to clean up room, despite "Do Not Disturb" sign on the door. The curt response was "We have to do it everyday, if not its difficult to maintain the room after you checkout"
Jing S. Couples Singapore, July 27, 2014
Good, clean and friendly staff

Attitude of staff was good. they are friendly. As for location, it's not that perfect. Got shopping just behind. But a distant to Orchard Road.
7.3
Sean T. Couples Singapore, July 27, 2014
bad service

room comfort, nice bed and bath, good cesar salad by room service
5.3
booking was not recognised, check in was very slow took about 45mins, requested for high floor but was asked to pay extra for it. In room, requested for champagne glasses but bell boy came 30mins later telling me the whole entire hotel didn't have any. Morning there was a queue at breakfast, waited 30mins for a table. Most infuriating issue was checking out had another queue and had to wait again, I was asked to pay for the room due to the staff not informing that I had booking by the staff who checked me in and the last straw was when I was given a used complimentary carpark ticket by the front desk. Ended up paying for parking at the hotel, left feeling infuriated.
Dareka L. Families with young children Singapore, July 27, 2014
Centrally located

location food service
8
Good and value for money

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Customer Reviews - Hotel Jen Tanglin Singapore, Singapore

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