My favorite hotels
Last viewed
  • 14 users are looking at this property right now!
Customers like this hotel for:
    Nearest transport:
  • Komtar Bus Terminal (0.1 Km / 2 min walk)
    Area recommended for:
  • culture
  • sightseeing
  • restaurants
    Distance to airport:
  • Penang International Airport (14.2 Km)
    Customer comments:
  • "Good food", "Great staff", "Near shopping", "Nice rooms"
    Top nearby attractions:
  • Penang Tourist Guide Association (0.1 Km / 2 min walk)
  • Prangin Mall (0.2 Km / 3 min walk)
  • Komtar Complex (0.2 Km / 3 min walk)
  • Penang Time Square (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia (Show on map)

Book now!

You can see all your saved hotels in the 'My favorite hotels' list.

"Location, Cost Effective and No..."

David, Singapore November 23, 2015

Features of Hotel Jen

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • babysitting
  • bar
  • business center
  • car hire
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • poolside bar
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • tours
  • vending machine

Sports and Recreation

  • fitness center
  • games room
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • steamroom
  • table tennis


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Hindi
  • Japanese
  • Malay

Book now!

Sale ends soon!
Hotel Description
Hotel Jen was rebranded by Shangri-La Hotels and Resorts in late 2014. The hotel is located in...see more Hotel Jen was rebranded by Shangri-La Hotels and Resorts in late 2014. The hotel is located in the heart of Georgetown, next to KOMTAR building, 1st Avenue shopping mall, and Prangin Mall. It offers an outdoor swimming pool, two dining options, and free Internet access. Guests at Hotel Jen enjoy access to Golden Sands Resort on Batu Ferringhi Beach. A free shuttle service operates between the two hotels.

Rooms and suites at Hotel Jen feature modern Malaysian decor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box.

For relaxation, guests can arrange for a massage or make use of the sauna and steam room. The 24-hour Health Club boasts of modern equipment. Other facilities include a salon and business center.

A buffet breakfast is available at the hotel. The Islander Restaurant's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.

Hotel Jen is a 15-minute drive from Penang International Airport and Bayan Lepas Industrial Zone. Several tourist attractions, as well as dining and shopping options, are within walking distance from the hotel.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (3134)

Business travelers (494)

Couples (1159)

Solo travelers (353)

Families with young children (502)

Families with older children (312)

Groups (314)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (3134)
Sort by:
Mark W. Solo travelers
Australia, November 27, 2015
1 day at Inle

Excellant. We spent 2 nights at Hotel 81 and staff booked us in at 06.30am upon our arrival. They organised a great day tour of the lake with a fantastic guide Joe-Joe, and booked a bus transfer bus for us to Bagan. Fantastic. 10/10!
David T. Couples
Singapore, November 24, 2015
Old Hotel with a new name

Location, Cost Effective and No Frills
This is the 2nd time I stayed in this hotel 2 years ago althought the last time it was named as The Trader Hotel, Penang but it is the same hotel with same good service. MAybe slightly differences that I could feel is more the uniform of the staff which is more "youthful" which also by some of the small changes to the hotel logo. I guess it is aiming for the younger group as well. Anyway, this is really a no frill hotels. but the location is really convenience and suitable for my stay.
robert M. Solo travelers
United Kingdom, November 25, 2015
ok if your room is away from noisy elevator shafts

free wi fi .location . sun deck aroound swimming pool
just passable. Only when I got moved to a room which was slightly further away from noisy elevator shafts,,,also I did not wish a room with interconnecting door. This is problem at this hotel which has 4 lifts. And many room with interconnect doors
Ali R. Couples
Malaysia, November 25, 2015
Pleasant stay

Helpful and polite staff, clean and comfortable rooms, excellent location
Very nice. Memoranle.
Fui C. Families with young children
Malaysia, November 25, 2015
Friendly Staff and great location

Friendly staff, cleanliness, great location
Great and comfortable.
Ivan S. Groups
Singapore, November 26, 2015
good location

centralised location, comfortable room, friendly staff
Amalia B. Couples
Malaysia, November 26, 2015
Don't bother booking the weekend package

Breakfast and location, cannot think of the 3rd best thing
Ok lah
See C. Couples
Malaysia, November 23, 2015
It must return to its glory time!

Location, location and location
Generally there is no complaint about this hotel, except the fitting is old and dated due to its old aged. Located strategically next to Komtar has made the accessibility convenient.
KEK T. Solo travelers
Malaysia, November 24, 2015
Lightning Stay for the PIBM 2015

Location, Good Conceirge and Overall ambience
Good, the only thing was that my room was the 1st next to the lift and one family was busily playing away at the lift lobby. Noisy at the time, otherwise fine.
Song Y. Business travelers
China, November 22, 2015
Good hotel

very nice hotel

Book now!

Sale ends soon!