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Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia

Recent customer reviews

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Very good

8.0

based on
3230 reviews

2674 reviews in English

Value for Money
7.8
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (3230)
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Harijanto H. Families with older children Indonesia, July 29, 2013
The hotel was very pleasant and I will come again.

The location, the service, and the cleanliness.
8
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Roy C. Couples Singapore, July 28, 2013
Comfortable, trouble free

Friendly service, good breakfast spread, comfortable rooms
6.7
Stayed for only 1 night, hotel was slightly further from Gurney area than I expected. Staff were friendly and rooms reasonably clean and comfortable, although still using old boxy TV sets. Overall the hotel is on the edge of getting tired and needing a refresh.
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Chayanin S. Solo travelers Thailand, July 28, 2013
The room was clean, even though it might be old.

Clean Room, Helpful Staff, and Location.
8
Clean room. Staffs were nice and helpful. However, the room's price was a bit steep since breakfast was not included. The strongest feature lies in its location, which is right in d middle of city center. Easy access to everything from heritage site to hawkers at night.
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Grace L. Business travelers Malaysia, July 28, 2013
its okay but not great

location,staff being helpful and historic features building
4
i like it but could be better. old building and its bit stuffy
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Melvin M. Business travelers Singapore, July 27, 2013
comfortable and well taken care of

Centrally located-next to First Avenue-Great food nearby
7.7
nice breakfast with wide variety of choices. Comfortable room with nice amenities.
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Michael B. Couples United Kingdom, July 27, 2013
An excellent hotel, very good value for money

The staff were all helpful and very friendly. The buffet breakfast was superb. The gym and steamroom/sauna were good
9.7
The hotel makes an excellent base from which to explore Georgetown and Penang. It has an excellent range of facilities and very friendly and helpful staff. we booked through Agoda. the hotel rate was very good value. We seemingly had booked the Club class and this gave us use of the facilities in the hotel reserved for Club guests. The best perk was a free finger buffet and Happy Hour every evening from 6 to 8pm
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Shelene L. Business travelers Australia, July 27, 2013
Value for Money, close to city

Central, clean and luxury
10
Excellent, only a short stay but had always stay at Traders as value for money
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Poh N. Couples Singapore, July 26, 2013
Great location but room design is dated

Central location, convienent transport, friendly staff
6.7
Reasonable stay the room design can be improved further, it is so dated. And there is no lift to the basement carpark, this makes the old folks rather cumbersome to climb the steps.
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Lee T. Business travelers Malaysia, July 26, 2013
very nice hotel and enjoy the holiday

Excellence, Great and Wonderful hotel
9.7
Outstanding Hotel, and outstanding Service. Very Colonial and old school, but fully up to date in the modern era. The room was fabulous and everyone went out of their way to ensure we had a tremendous time
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Cappy D. Couples United States of America, July 26, 2013
Ok

Nice staff. Mall nearby.
5.3
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Hotel Jen Penang - ExteriorHotel Jen Penang - Fitness RoomHotel Jen Penang - Swimming PoolHotel Jen Penang - Guest RoomHotel Jen Penang - Guest RoomHotel Jen Penang - RestaurantHotel Jen Penang - Swimming PoolHotel Jen Penang - InteriorHotel Jen Penang - ReceptionHotel Jen Penang - Suite RoomHotel Jen Penang - Meeting RoomHotel Jen Penang - Food and BeveragesHotel Jen Penang - Coffee Shop/CafeHotel Jen Penang - Fitness RoomHotel Jen Penang - Fitness RoomHotel Jen Penang - SpaHotel Jen Penang - FacilitiesHotel Jen Penang - Banquet RoomHotel Jen Penang - RestaurantHotel Jen Penang - The Suite Indulgence Hotel Jen Penang - LobbyHotel Jen Penang - Restaurant


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