Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia

Recent customer reviews

Filter by Traveler Type


Very good


based on
3230 reviews

2674 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (3230)
Sort by:
Harijanto H. Families with older children Indonesia, July 29, 2013
The hotel was very pleasant and I will come again.

The location, the service, and the cleanliness.
Report this review
Roy C. Couples Singapore, July 28, 2013
Comfortable, trouble free

Friendly service, good breakfast spread, comfortable rooms
Stayed for only 1 night, hotel was slightly further from Gurney area than I expected. Staff were friendly and rooms reasonably clean and comfortable, although still using old boxy TV sets. Overall the hotel is on the edge of getting tired and needing a refresh.
Report this review
Chayanin S. Solo travelers Thailand, July 28, 2013
The room was clean, even though it might be old.

Clean Room, Helpful Staff, and Location.
Clean room. Staffs were nice and helpful. However, the room's price was a bit steep since breakfast was not included. The strongest feature lies in its location, which is right in d middle of city center. Easy access to everything from heritage site to hawkers at night.
Report this review
Grace L. Business travelers Malaysia, July 28, 2013
its okay but not great

location,staff being helpful and historic features building
i like it but could be better. old building and its bit stuffy
Report this review
Melvin M. Business travelers Singapore, July 27, 2013
comfortable and well taken care of

Centrally located-next to First Avenue-Great food nearby
nice breakfast with wide variety of choices. Comfortable room with nice amenities.
Report this review
Michael B. Couples United Kingdom, July 27, 2013
An excellent hotel, very good value for money

The staff were all helpful and very friendly. The buffet breakfast was superb. The gym and steamroom/sauna were good
The hotel makes an excellent base from which to explore Georgetown and Penang. It has an excellent range of facilities and very friendly and helpful staff. we booked through Agoda. the hotel rate was very good value. We seemingly had booked the Club class and this gave us use of the facilities in the hotel reserved for Club guests. The best perk was a free finger buffet and Happy Hour every evening from 6 to 8pm
Report this review
Shelene L. Business travelers Australia, July 27, 2013
Value for Money, close to city

Central, clean and luxury
Excellent, only a short stay but had always stay at Traders as value for money
Report this review
Poh N. Couples Singapore, July 26, 2013
Great location but room design is dated

Central location, convienent transport, friendly staff
Reasonable stay the room design can be improved further, it is so dated. And there is no lift to the basement carpark, this makes the old folks rather cumbersome to climb the steps.
Report this review
Lee T. Business travelers Malaysia, July 26, 2013
very nice hotel and enjoy the holiday

Excellence, Great and Wonderful hotel
Outstanding Hotel, and outstanding Service. Very Colonial and old school, but fully up to date in the modern era. The room was fabulous and everyone went out of their way to ensure we had a tremendous time
Report this review
Cappy D. Couples United States of America, July 26, 2013

Nice staff. Mall nearby.
Report this review
Previous page 1021 - 1030 of 2674 reviews Next page
Hotel Jen Penang - ExteriorHotel Jen Penang - Fitness RoomHotel Jen Penang - Swimming PoolHotel Jen Penang - Guest RoomHotel Jen Penang - Guest RoomHotel Jen Penang - RestaurantHotel Jen Penang - Swimming PoolHotel Jen Penang - InteriorHotel Jen Penang - ReceptionHotel Jen Penang - Suite RoomHotel Jen Penang - Meeting RoomHotel Jen Penang - Food and BeveragesHotel Jen Penang - Coffee Shop/CafeHotel Jen Penang - Fitness RoomHotel Jen Penang - Fitness RoomHotel Jen Penang - SpaHotel Jen Penang - FacilitiesHotel Jen Penang - Banquet RoomHotel Jen Penang - RestaurantHotel Jen Penang - The Suite Indulgence Hotel Jen Penang - LobbyHotel Jen Penang - Restaurant

Agoda.com is part of The Priceline Group, the world leader in online travel & related services.