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Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia (Show on map)

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Formerly : Traders Hotel Penang
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Hotel Jen Penang - Swimming Pool Hotel Jen Penang - Suite Hotel Jen Penang - Guest Room Hotel Jen Penang - The Suite Indulgence Hotel Jen Penang - Suite Hotel Jen Penang - Suite Hotel Jen Penang - Interior Hotel Jen Penang - Lobby Hotel Jen Penang - Fitness Room Hotel Jen Penang - Suite Hotel Jen Penang - Swimming Pool Hotel Jen Penang - Deluxe
Area: Georgetown Number of Rooms: 443
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2759 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (2759)
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Attawuth R. Business travelers Thailand, October 10, 2014
Easy to find and move around

Easy to find, close to shopping centre, easy to move around.
6.3
This hotel is abit old decoration style in 80-90s- wood rich. However everything is still working well. The hotel is next to Komtar (main bus station), so you can take bus everywhere and come back easily. The hotel is close to shopping centers you can find restaurants , coffee shops and shops, can walk to George Town world heritage in 5-10 minutes.
Alexander S. Solo travelers Singapore, October 5, 2014
God location

Location,convenience and food
6.3
The best thing about this hotel is the superb location in the centre between old Georgetown and the rest of Penang downtown right next to the Komtar tower. Most of the street food attractions here in Penang are within walking distance. The hotel is clean but a bit dated. It probably needs to be renovated to keep up with the times. It has an excellent gym, well equipped with a spa as well. The swimming pool was good too. The bedrooms were clean. Again the furnishings were a little dated. Staff were friendly and helpful. If I were to return back to this hotel it's got to be the location!
William K. Couples United States of America, October 5, 2014
it's old and tired and dusty

the bellboy and check in clerks
6.3
it is well past its prime. nice 10 years ago, now an out of the way dump. i expect that it will be torn down soon or sold, definitely not worthy of the shangrila family
Loo T. Families with young children Singapore, October 5, 2014
Centrally located. No fuss. Good service.

Conveniently located. Nice and clean room.
8
Not bad. Hotel feels old and jaded but comfortable. Good value for money. Staff were friendly and approachable.
Siewhong L. Solo travelers United Kingdom, October 4, 2014
A Week in Georgetown, Penang

Good location to all town centre amenities. Gym with sufficient equipment with long opening hours. Check-in in under 10 minutes.
7.7
Comfortable stay with good service throughout stay. Nearly got onto the wrong pick-up on departure due to an earlier vehicle at entrance. It would have been better if the registration plate was provided to guest with pre-booked pick-up to avoid potential confusion.
Scott W. Business travelers United States of America, October 2, 2014
Long stay satisfies

Accommodation Location Staff Friendliness
8.3
Business and pleasure combined when staying close to Georgetown historic area and the many new fresh cafe restaurant and mall. You sat Mall? Yes, on raining afternoon it was a pleasure to wonder an upscale mall next door. In the evenings we were delighted to walk to many new bistro, cafe, restaurants as well as a few established venues. The hotel is gracious too allow shuttle to their location on Batu Ferrenghi for beach addition to your Traders experience. Tastful singers in the large and well lay-out lounge entry lobby is an Asia visit bonus.
Justine F. Couples United Kingdom, October 1, 2014
Friendly staff

Lovely staff, comfortable room, generous Happy Hour
8.7
Always enjoy our stay at Traders and impressed staff remember us and welcome us by name. Club rooms are comfortable and Happy Hour cocktails & canopies very generous. Shower over bath is rather lacking in power, compared with most these days, though bathroom otherwise well equipped. A very poor hairdryer is screwed into a drawer - not what you expect in a quality Hotel - and needs to be upgraded for something more user-friendly and powerful. But we'll be back!
Tung Y. Couples Singapore, October 1, 2014
Service oriented Hotel

Service, Location and price
8
I enjoyed my stay as the service was recommendable. The staffs are always ready to help and accommodate, which makes me feel they really care that you enjoy your stay.
Sharon D. Groups Malaysia, October 1, 2014
Located near to Penang best food

Safety, clean sheets, staff friendly and helpful.
6.3
My stay was good, no big issue. Thank you.
Graham M. Couples United Kingdom, September 30, 2014
best place to relax

The quality friendliness and efficiency of the staff, the central location and the comfort.
9.7
The stay was excellent, we were on the traders lounge floor and the service there is the best yet. Quick check-in, comfortable rooms, private lounge with all facilities including breakfast internet, canapes and drinks in the evening.

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